Tenant Relocation Specialist / Negotiator (Phone-Based, Full-Time)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Part Time

SALARY

6 hour

HOURS PER WEEK

25

DATE UPDATED

Oct 10, 2026

JOB OVERVIEW

We are a property management company in New Jersey. We are hiring a full-time Tenant Relocation Specialist to call tenants and negotiate voluntary move-outs.

When an owner needs to renovate an apartment, we ask the current tenant to move out. In return, we offer a relocation package: moving expenses plus return of their security deposit. Your job is to explain this clearly and kindly, answer their questions, handle objections, and work with them toward a signed agreement and a smooth move-out.

What you will do:
- Call tenants (and follow up by text/email) to explain the situation and the offer
- Build trust and keep a respectful, calm tone, even when tenants are upset or worried
- Negotiate move-out terms and dates within the guidelines I give you
- Handle objections and tough questions with good judgment
- Keep clear notes on every call and every tenant (status, concerns, next steps)
- Follow up consistently until the case is resolved
- Report to me daily on progress

Requirements:
- Excellent spoken and written English with a clear, natural, easy-to-understand accent. This is the most important requirement
- Very high common sense and sharp judgment. You will often need to think on your feet
- Strong social skills: warm, patient, confident, and persuasive without being pushy
- Good negotiation and persuasion skills (experience in sales, customer service, collections, or phone work is helpful but not required)
- Reliable, organized, self-managed, and able to follow up without being reminded
- Stable internet and a quiet workspace, with a good headset
- Able to work US business hours (Eastern Time), Monday to Friday

Big plus:
- Fluent Spanish (many of our tenants speak Spanish)

No real estate experience needed. We will train you.

How to apply:
Please include a short voice recording (1-2 minutes) introducing yourself in English, and tell me about a time you successfully negotiated or resolved a difficult situation with someone. Also tell me whether you speak Spanish. Applications without the recording will not be considered.

SKILL REQUIREMENT
Customer Service Communication Negotation
VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0010
Controller Execution Time ( Jobseekers / Job )  0.0167
Total Execution Time  0.0185
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,487,128 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Tenant-Relocation-Specialist-Negotiator-Phone-Based-Full-Time-1746978
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 15 (0.0098 seconds)  (Hide)
0.0003   SELECT *
                                FROM exrates
                                WHERE rate_name = 'USD-PHP' 
0.0008   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1746978
 LIMIT 1 
0.0009   SELECT *
FROM `employers`
WHERE `employer_id` = 967212
 LIMIT 1 
0.0009   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1746978
AND `misc`.`id` IS NULL 
0.0002   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1746978
AND `misc`.`id` IS NULL 
0.0004   SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-10-17',ej.date_added) duration_days, DATEDIFF('2026-10-17',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND
                                   ((e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-10-17',ej.date_added) <= 14 ))
                                   AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1746978' 
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1746978 
0.0002   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1746978
AND `misc`.`id` IS NULL 
0.0007   UPDATE employer_jobs SET hit_counts = '***Oct-09-2026=2***Oct-10-2026=157***Oct-12-2026=9***Oct-13-2026=5***Oct-14-2026=2***Oct-15-2026=3***Oct-16-2026=5***Oct-17-2026=1' WHERE job_id= '1746978'  
0.0005   UPDATE employer_jobs SET monthly_hits = '***Oct-2026=184' WHERE job_id= '1746978'  
0.0018   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1746978' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1746978 
0.0020   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '967212'
AND `date_added` >= '2022-06-08' 
0.0003   select * from teasers 
0.0002   SELECT * FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)