TRADES VIRTUAL ASSISTANT with Australian/NZ experience

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: TYPE OF WORK

Full Time

: SALARY

₱40,000–₱50,000/month (depending on skil

: HOURS PER WEEK

TBD

: DATE UPDATED

Oct 2, 2026

JOB OVERVIEW

WE ARE HIRING: TRADES SOFTWARE VIRTUAL ASSISTANT

Platforms: Ascora / ServiceM8 / AroFlo / Simpro
Work Setup: Remote
Employment Type: Full-Time
Experience Required: Minimum 1 year of Australian/NZ trades/service industry experience

About the Role

We are looking for an experienced Virtual Assistant with Australian trades/service industry experience to support our client with day-to-day operations and administration.

The ideal candidate has worked with an Australian/NZ trades, construction, maintenance, electrical, plumbing, HVAC, or other field-service business and is familiar with platforms such as Ascora, ServiceM8, AroFlo, or Simpro.

You should be comfortable working with job management systems, scheduling, customer information, work orders, invoicing, and general administration.

Key Responsibilities
Manage and update jobs within the relevant job management system
Create and update work orders and job records
Schedule and coordinate jobs and technicians
Communicate with customers regarding appointments and job updates
Manage job statuses and follow up on outstanding jobs
Enter and maintain accurate customer and job information
Assist with quoting and estimating
Prepare and process invoices
Follow up on outstanding invoices when required
Upload and organize job-related documents
Coordinate with technicians and field staff
Monitor job progress and update records
Assist with purchase orders and supplier information
Maintain accurate administrative records
Perform general virtual assistant and back-office tasks

Requirements
Minimum 1 year of experience working with an Australian trades/service business
Experience with at least one of the following:
Ascora
ServiceM8
AroFlo
Simpro
Understanding of Australian trades and field-service workflows
Experience handling Australian customers
Strong written and verbal English communication
Excellent attention to detail
Strong organizational and multitasking skills
Comfortable working independently
Ability to follow processes and complete tasks accurately
Comfortable working Australian business hours

Nice to Have
Experience in electrical, plumbing, HVAC, construction, maintenance, or similar industries
Experience with multiple job management platforms
Experience with Australian invoicing and quoting processes
Experience coordinating technicians or field staff
Experience with Xero or other accounting software

IMPORTANT
Australian experience is REQUIRED.

Applicants must have at least 1 year of relevant experience working with an Australian trades or service business.

Experience with the software alone is not sufficient. We are specifically looking for candidates who understand Australian business and trades workflows.

How to Apply

Please submit your updated resume and include:

Your Australian trades/service industry experience
How long you have worked with Australian businesses
Which platform/s you have used — Ascora, ServiceM8, AroFlo, or Simpro
The type of Australian business you supported
Your main responsibilities
Your availability and preferred working hours

Only applicants with relevant Australian experience will be considered.

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TRADES VIRTUAL ASSISTANT with Australian/NZ experience

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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