Supply Chain Operations Specialist

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TYPE OF WORK

Full Time

SALARY

$1,200 - $1,500 / month

HOURS PER WEEK

40

DATE UPDATED

Sep 26, 2026

JOB OVERVIEW

About HammerHead®
HammerHead® is a DTC brand making solid metal plumbing fixtures: shower heads, shower systems, filtration, and next up, bathroom faucets. We sell on Amazon and Shopify, primarily in the US and growing Canada presence. We're on pace for $25M in 2026 with a path to $100M by end of 2029.

We build for the long term. Real products, real margins, small team where every hire matters.

The Role
Airtable is the core of our system — every purchase order, SKU, shipment, unit cost and landed cost lives there, feeding forecasting, purchasing and COGS reporting. ClickUp runs the day to day, Google Drive holds the file library, and more than twenty Claude skills automate work across all of it. You'll run those skills daily. The more important part is judging whether what comes back is right — a skill that imports a purchase order still needs someone who knows what a correct purchase order looks like.

You own the operational execution layer of our supply chain department: SKUs and their data across every system, PO and payment administration, the integrity of our cost and inventory data, and the reporting that runs off it. Our SOPs are standardized and we expect them to be followed exactly, but the job takes a professional eye on the data underneath. This isn't a button-clicking role.

What This Seat Owns

SKU Operations
- Own the SKU lifecycle — creating records in Airtable, generating UPC barcodes and FNSKUs, and running SKU rollovers end to end
- Manage product label updates for SKU changes with the designer, keep packaging file records accurate across Drive, Shopify and Airtable, and verify barcode and SKU accuracy before files go to suppliers

Purchase Order and Payment Administration
- Issue purchase orders to suppliers, and calculate the component requirements that go with them
- Review proforma invoice costs and enter them against PO lines in Airtable
- Own the paperwork behind purchasing — payment records filed across Drive, Airtable and ClickUp, supplier confirmations, inspection reports, monthly AP reconciliation and vendor credit documentation

Data Integrity
- Run weekly inventory validation across every location in our supply chain
- Own cost accuracy — reconciling open and historic POs, keeping cost data correct in Airtable and our other platforms, and verifying landed cost by SKU and by model
- Keep product specification data current and the Google Drive file library organized to standard
- Act as a second set of eyes on the dataset, and escalate anomalies before they compound

Reporting and Monitoring
- Assemble the data behind our weekly forecast outlier review and monthly FIFO and COGS reporting
- Update the monthly trackers for our KPIs
- Monitor stock in/out status and communicate it across the business
- Maintain per-product lead time data in Airtable

Who We're Looking For

Requirements
- Strong understanding of how a supply chain flows end to end
- Hands-on experience running purchase order and supplier administration — issuing POs, entering supplier costs, tracking what's been paid and what hasn't, and chasing paperwork until it's filed correctly
- Strong Excel and Google Sheets skills — you work comfortably with exports, lookups and reconciliation
- Exceptional attention to detail. Non-negotiable.
- You check what a system hands you before you act on it. A number arriving from a tool doesn't make it right.
- Advanced English, C1 or above, written and spoken
- Strong organizational skills — you self-manage and see things through without being chased
- You follow documented process exactly, and question it rather than assuming it's right
- You say something is wrong the moment you find it, rather than working around it quietly
- Hungry to learn, and you bring ideas
- This is a full-time role, not one engagement among several. We expect you to be present and on time during working hours.
- 3+ years in supply chain, purchasing or purchase order administration

Nice to Have
- Fluent in Airtable — comfortable working in a relational base, though not at developer level
- Experience in Amazon Seller Central
- Experience with imported goods or overseas manufacturing supply chains
- A bookkeeping or accounts payable background
- Day-to-day use of AI tools in your current work

Compensation and Structure
- Compensation: 1,200–1,500 USD per month, with room to grow based on performance
- Bonus: 13th month if the company hits conservative annual growth targets
- Type: Full-time independent contractor
- Location: Remote
- Working hours: 40 hours/week, Monday–Friday, with a minimum 4 hours of daily overlap with our core business hours (9:00 AM–5:00 PM EST)
- Reports to: Head of Supply Chain
- Start date: ASAP
- Paid leave: 10 days in your first year, pro-rated. 15 days from year two, and one extra day for every year after that. Capped at 20 days.
- Equipment: You provide your own computer, reliable headphones and dedicated home workspace
- Long-term: We hire for the long haul. 2 weeks notice each way. Severance eligibility after 6 months.

Hiring Process
1. Apply for the job directly in the Online Jobs platform. Include your resume and a short 2-3 minute Loom video that answers:
- Brief introduction
- A system you used to manage COGS or accounts payable
- Why this role interests you
2. Complete a written questionnaire
3. Interview with the Head of Supply Chain
4. A paid, role-specific test task
5. Final interview with the CEO

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