Supply Chain & Operations Manager (Shopify E-commerce)

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: TYPE OF WORK

Any

: SALARY

$4.00 Hourly

: HOURS PER WEEK

10

: DATE UPDATED

Apr 14, 2026

JOB OVERVIEW

About Us

We are an e-commerce fashion store focused on women’s clothing, primarily selling in Canada. We operate through Shopify and advertise via Meta (Facebook & Instagram).

Our goal is to build a smooth, scalable system where orders, shipping and customer communication run efficiently and without issues.

To support this growth, we are looking for a reliable and detail-oriented **Supply Chain & Operations Manager**.

---

Role Overview

You will be responsible for managing the full order flow from **order placement to final delivery**.

Your job is to ensure everything runs smoothly behind the scenes, prevent issues before they happen, and keep all systems up to date.

You will also be responsible for monitoring product and order quality, and reporting this back clearly so we can improve and scale.

This is a long-term role with growth potential.

---

Responsibilities

Order & Fulfillment Monitoring

* Check Shopify daily for new orders
* Monitor fulfillment status (fulfilled / unfulfilled)
* Ensure all orders are processed correctly
* Identify and fix stuck or delayed orders

---

Tracking & Shipping Control

* Verify that tracking numbers are added correctly
* Ensure tracking updates are working
* Monitor delivery progress
* Flag any delays or issues early

---

Supplier Communication

* Communicate directly with suppliers
* Request updates on orders and shipping
* Follow up on delays or missing information
* Ensure suppliers meet expected timelines

---

Quality Control

* Monitor product quality based on customer feedback and returns
* Identify patterns (e.g. sizing issues, defects, delays)
* Report issues clearly and proactively
* Suggest improvements to prevent future problems
* Perform regular checks on active products

---

System & Process Control

* Keep Shopify clean and organized
* Check for errors in order flow
* Improve workflow where possible
* Make sure everything runs efficiently

---

Problem Prevention

* Detect potential issues early
* Prevent customer complaints and disputes
* Ensure customers receive correct and timely deliveries

---

Requirements

* Experience with Shopify (order management & fulfillment)
* Experience working with international suppliers (China preferred)
* Strong communication skills (English required)
* Highly detail-oriented
* Proactive mindset (you solve problems before they happen)
* Organized and structured

---

Nice to Have

* Experience in dropshipping or e-commerce operations
* Experience with tracking tools (Parcel Panel or similar)
* Understanding of logistics and shipping flows

---

What We Offer

* Long-term cooperation
* Clear SOPs and structured workflow
* Daily communication and support
* Opportunity to grow into a key role within the company

---

Working Hours

* Starting with 2–3 hours per day
* Scaling to 3–5 hours per day over time

---

How to Apply

Please answer the following:

1. What is your experience with Shopify order management?
2. Have you worked with suppliers before?
3. How would you handle delayed orders?
4. How do you identify quality issues in products?
5. How many hours are you available per week?

To confirm you have read everything, include the word “anchor” in your application.

SKILL REQUIREMENT

Shopify Order Tracking

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Supply Chain & Operations Manager (Shopify E-commerce)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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