Part Time
$5/hour
20
Sep 4, 2026
We are a premium, high-ticket e-commerce brand in the luxury home
and outdoor lifestyle space. We operate on a dropship model,
partnering directly with top manufacturers rather than middlemen,
and we’re focused on building a best-in-class supplier network and
customer experience.
Role Overview
We’re looking for a motivated, phone-comfortable Sales & Operations
Associate to drive two core functions: (1) outbound calls to prospect
and close new suppliers, and (2) day-to-day administrative support for
our Shopify store. This is a hybrid role for someone who’s equally
comfortable closing a conversation with a manufacturer’s dealer
program manager and handling backend store tasks.
Key Responsibilities
- Conduct outbound calls to manufacturers and brands to apply for
and secure dealer/reseller partnerships
- Follow up on pending dealer applications and reconsideration
requests
- Clearly communicate our dropship-only model, no-inventoryholding approach, and luxury brand positioning to supplier
contacts
- Track outreach status, contacts, and next steps across all active
and prospective suppliers
- Negotiate pricing, terms, and onboarding requirements with new
suppliers
- Maintain and grow relationships with existing dealer accounts
- Store Administration
- Product Management: Add new products, write product
descriptions, resize/optimize images, and keep pricing and tags
current
- Order & Inventory Tracking: Place and process orders, monitor
shipments, update stock levels, and flag low-inventory items
- Customer Support: Respond to customer questions via live chat
or
- Marketing & SEO: Optimize product pages for search visibility,
schedule social media content, and run
- Store Maintenance: Refresh website banners, check for broken
links, and configure basic store apps
Qualifications
- 2+ years of experience in outbound sales, account management, or
supplier/vendor relations (B2B preferred)
- Comfortable and confident on the phone with cold and warm
outreach
- Strong written communication skills for
follow-up
- 2+ years of hands-on Shopify experience
- Highly organized, self-directed, and comfortable managing
multiple supplier relationships at once
- E-commerce, dropshipping, or retail industry experience a plus
What Success Looks Like
- A consistent pipeline of new supplier prospects contacted, with
deals closed and new dealer partnerships signed each month
- Fast, professional follow-through on every application, call, and
outreach — nothing sits untouched
- A store back-end that runs cleanly day to day: orders processed on
time, inventory accurate, and no admin backlog
- Customer inquiries and support issues resolved promptly and
professionally
- Product pages and store content that stay current, accurate, and
optimized as the catalog grows
- Compensation, hours, and start date to be filled in based on your
specifics.