Strategic Operations Leader – STR/LTR Portfolio (High-Performance Lead for Pooling)

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: TYPE OF WORK

Any

: SALARY

$6/hr - Negotiable

: HOURS PER WEEK

40

: DATE UPDATED

Mar 6, 2026

JOB OVERVIEW

The Mission: Turn Potential into Performance
We have a solid team of remote guest support, but we are currently missing a results-driven leader to unify them. We don’t need a "boss" to watch the clock; we need a high-level operator who can walk into a workflow, identify bottlenecks, and execute solutions immediately.

If you are a high-achiever who gets frustrated by mediocrity and thrives when given the authority to make things happen, this is your seat.

Why Top Leaders Join LuxoStays
Performance-Driven Pay: Your income is tied to your impact. Hit your KPIs and eliminate attendance issues to trigger aggressive bonuses and/or base pay increase.

Full Operational Authority: You aren't just following SOPs; you are rewriting them. You have the green light to overhaul team culture and demand excellence.

AI-Powered Efficiency: We lead with tech. You will be expected to use ChatGPT, Claude, and AI automation to outpace the competition and streamline guest services.

Growth Path: As we scale our San Francisco portfolio, your role and compensation scale with us. We reward loyalty and results with regular salary appraisals.

Your Objectives (The "Leg Work")
Strategic Team Calibration: We have a diverse team with varying work styles. You must be able to channel high-energy performers into productive outcomes while motivating and empowering quieter tea ---------- mbers to take more initiative.
Zero-Tolerance for Misses: Take full ownership of guest satisfaction. If there’s an attendance or performance "miss," you diagnose the root cause and fix it—period.
KPI Mastery: Track, analyze, and pivot based on data. If the numbers aren't moving, you find the "why" and implement the "how."
Process Engineering: Use AI to automate the mundane so the team can focus on five-star guest experiences.

What You Bring
3+ Years of Real Leadership: You’ve managed remote teams and know how to hold people accountable.
STR/Airbnb Expertise: You understand the high-stakes, 24/7 nature of short-term rentals.
AI Proficiency: You use ChatGPT or similar tools to generate high-quality content, reports, and responses at 10x speed.
Unshakeable Work Ethic: Available for weekends and escalations. You lead from the front.

The Package
Negotiable Base + KPI Bonuses: We pay for results, not just hours.
Attendance Incentives: Significant bonuses for a "perfect" team record.
Rapid Appraisals: Performance and salary reviews every 6 months for "A-Players."
Standard Benefits: Paid leave after a year and long-term stability.

How to Take the Lead
Send the following to ----------
Resume (Highlight your wins and the teams you've scaled).
Audio Intro: A 2-minute pitch on how you use AI to stay efficient and how you handle accountability in a remote setting.
Subject Line: [Operations Lead] – Last Name, First Name

Final Requirement: To prove your attention to detail, include the name of the current Prime Minister of the United Kingdom at the end of your email.

SKILL REQUIREMENT

Property Management Short Term Rentals Team Leadership

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Strategic Operations Leader – STR/LTR Portfolio (High-Performance Lead for Pooling)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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