Dygital Dynamic Call Center Services

Strategic Account Manager- WFH

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: TYPE OF WORK

Full Time

: SALARY

35,000-45,000

: HOURS PER WEEK

40

: DATE UPDATED

Apr 6, 2026

JOB OVERVIEW

Strategic Account Manager
KEY RESPONSIBILITIES:
? Account Management – Responsible for all account management planning and
execution. Lead broader account management and support teams with clearly defined
goals and hold tea ---------- mbers accountable with the highest standards of execution in
managing Henry Schein’s top customers.
? Executive Engagement – Develop a strong partnership with customer executive
leadership and with internal executives through Henry Schein’s Executive Sponsor
initiative.
? Team Leader - Strategically manage the coordination of a cross-functional and cross-
divisional team of subject matter experts to support assigned strategic accounts.
? One Schein - Drive the adoption of the entire Barrister portfolio through leveraging
resources and knowledge across HSI. Partner with cross-divisional teams to understand
and strategically influence customer goals and key performance metrics.
? Brand Loyalty – Create customer loyalty through Barrister’s best-in-class support teams,
products and services.
? Contract Management – Guide the Barrister teams through RFPs, contract design and
negotiations, and renewals by focusing on growth opportunities and profitability
performance. Continue to drive customer engagement activities that promote contract
compliance.
SPECIFIC KNOWLEDGE & SKILLS:
? Experience in large account management with in-depth knowledge of conceptual,
strategic, and challenger sales methodologies
? Exhibits executive presence and displays effective rapport building skills with executive
leadership within the company and industry.
? Business acumen with the ability to engage with customer c-suite and industry leaders
? Understanding of dental industry trends pertaining to consolidation and multi-site
operations
? Ability to drive influence and change through tactical empathy and strong emotional
intelligence
? Proactively identify issues/opportunities and recommends actions with confidence
? Anticipate customer needs, questions, and challenges in advance by thinking two steps
ahead
? Demonstrate ability to develop and execute on account strategy plans, manage multiple
strategic partnerships, and maximize profitability of business opportunities
? Proven track record of exceeding sales targets in a high growth/fast-paced environment
? Strategic thinker in creating complex and value sustaining proposals to large, strategic
customers.
? Understanding of the entire Barrister offering
? Team player who can orchestrate large teams across the organization and create a
productive working environment to support customer success
? High degree of comfort managing multiple, competing priorities in challenging
environments.

? Demonstrates understanding of the Customer Experience and creates and sustains
ongoing forums that encourage a constant feedback loop
? Tactful and resilient in challenging situations
? Excellent escalation management skills
? Expert planning, organizational, and time management techniques
? Strong PowerPoint and Excel skills
GENERAL SKILLS & COMPETENCIES:
? Excellent understanding of industry practices
? Strong proficiency with tools, systems, and procedures
? Strong planning/organizational skills and techniques
? Strong decision making, analysis and problem-solving skills with ability to multi-task
? Excellent verbal and written communication skills
? Strong presentation and public speaking skills
? Strong interpersonal skills
? Strong conflict resolution skills and ability to deliver difficult messages
? Ability to build partnerships at all levels within the company, ability to build partnerships
externally
? Good negotiating skills
? Resolve complex issues in effective ways
? Project management, consultative skills and ability to manage a budget
MINIMUM WORK EXPERIENCE:
? 6 to 8 or more years of increasing responsibility in terms of any applicable professional
experience.
PREFERRED EDUCATION:
? Bachelor's Degree or global equivalent in related discipline. Master's degree or global
equivalent a plus. May hold one or more industry certifications.

SKILL REQUIREMENT

Project Management Leadership Sales

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Dygital Dynamic Call Center Services

Strategic Account Manager- WFH

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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