Spanish Speaker- Customer Service VA Role

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: TYPE OF WORK

Full Time

: SALARY

$4-6/ hr

: HOURS PER WEEK

40

: DATE UPDATED

Mar 6, 2026

JOB OVERVIEW

Virtual Assistant – Insurance (Spanish Speaker)

Position Type: Full-Time or Part- Time, Remote
Schedule: Monday–Friday (PST hours)
Compensation: Hourly, paid bi-weekly

About the Role

We are seeking a reliable Spanish-speaking Virtual Assistant to support our insurance office with customer service, policy servicing, and administrative tasks. The ideal candidate must be fluent in both Spanish and English, have strong communication skills, and be comfortable working independently while following established processes.

Key Responsibilities

Answer inbound calls and assist Spanish-speaking clients with questions, payments, and policy updates.

Make outbound calls to clients regarding policy reminders, renewals, or declined payments.

Translate and communicate clearly between English-speaking staff and Spanish-speaking clients.

Assist with quoting, policy changes, and documentation.

Enter client information accurately into CRM and carrier systems.

Follow Standard Operating Procedures (SOPs) and provide timely updates.

Maintain confidentiality of client data.

Qualifications

Fluent in Spanish and English (spoken and written) is required.

Prior experience in insurance, call center, or customer service preferred.

Excellent phone and communication skills.

Ability to multitask, stay organized, and meet deadlines.

Self-motivated, dependable, and able to work independently with minimal supervision.

Must have stable internet connection and computer equipment.

SKILL REQUIREMENT

Customer Service Organization Spanish Bilingual

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Job Post	Reporter	Rank	Reason	Date

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Spanish Speaker- Customer Service VA Role

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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