Spanish, English Fluent VA

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TYPE OF WORK

Any

SALARY

$5/hour

HOURS PER WEEK

TBD

DATE UPDATED

Oct 16, 2026

JOB OVERVIEW

Work Hours: Set block within US Pacific Time business hours

About Us
We sell Mitchell 1 auto repair software, including ProDemand, to repair shops across the US. Many of our shop owners speak Spanish first. We need a bilingual VA to help us serve them.

What You Will Do
- Call, text and email Spanish-speaking shop owners and follow up on leads
- Set appointments and demos for our sales team
- Answer basic customer questions and route support requests
- Translate short messages, emails and product info between English and Spanish
- Keep the CRM and contact records up to date
- Handle general admin tasks: scheduling, inbox management, data entry

Requirements
- Fluent spoken and written Spanish and English
- Clear, professional phone voice in both languages
- 1+ year of VA, customer service or call center experience
- Comfortable with Google Workspace, WhatsApp and a CRM
- Reliable internet, a quiet work area and a good headset
- Able to work US Pacific Time hours

Nice to Have
- Experience with US customers or the automotive industry
- Sales or appointment setting experience

How to Apply
1. Send your resume and tell us where you learned Spanish.
2. Record a 60-second voice sample on Vocaroo ( ---------- ). Introduce yourself in English, then in Spanish. Paste the link in your application. WhatsApp voice notes will not be reviewed.
3. Start your application with the words "Hola Auto Shop" so we know you read the full post.

Applications without a Vocaroo link will not be considered.

SKILL REQUIREMENT
Customer Service Spanish Bilingual Virtual Assistant
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