Social Media Manager – Remote

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TYPE OF WORK

Any

SALARY

TBD

HOURS PER WEEK

TBD

DATE UPDATED

Oct 2, 2026

JOB OVERVIEW

We are looking for a creative, proactive, and organized Social Media Manager to help grow our online presence while also supporting client communication and day-to-day business operations.

This role is ideal for someone who understands social media, enjoys creating content, communicates well with people, and is comfortable helping with different parts of a growing business.

You do not need to have years of formal SMM experience. We are open to someone newer as long as you can show strong social media skills through your previous work, personal content, or portfolio.


WHAT YOU’LL DO

- Create social media posts, captions, reels, and short-form content
- Help plan content ideas and posting schedules
- Schedule and publish posts across multiple platforms
- Research trends, hashtags, competitors, and engaging content styles
- Help grow followers, reach, and engagement organically
- Maintain a content bank and organize social media assets
- Suggest new content ideas and marketing opportunities
- Monitor comments, messages, and engagement across social media platforms
- Help respond to inquiries and route important messages to the appropriate team member
- Communicate professionally with lenders, borrowers, brokers, and other clients
- Assist with client follow-ups and basic relationship management
- Help coordinate information between clients and the internal team
- Assist with day-to-day business operations when needed
- Help organize files, trackers, task lists, and other operational information
- Assist in setting up and improving internal systems and workflows
- Help document processes and keep systems organized as the business grows
- Support the team with research and administrative tasks when needed
- Work closely with the team to improve branding, client communication, and overall business operations


WHAT WE’RE LOOKING FOR

- Experience using Facebook, Instagram, TikTok, and/or LinkedIn
- Strong understanding of how social media content works
- Creative and proactive
- Good written and verbal English communication
- Comfortable writing captions and creating content ideas
- Familiar with Canva or similar tools
- Basic video editing experience is a plus
- Comfortable communicating professionally with clients through email, chat, or phone
- Organized and able to manage multiple tasks
- Willing to help with operations and system setup in addition to social media work
- Able to take feedback and make revisions quickly
- Able to work independently and ask questions when needed
- Willing to learn about our business and industry


PORTFOLIO IS REQUIRED

Please send samples of your actual work.

Your portfolio may include:

- Social media pages you managed
- Personal social media accounts you actively post on
- Reels or TikTok videos
- Graphics
- Captions
- Content calendars
- Social media campaigns
- Other content you personally created or managed

We are open to applicants without formal Social Media Manager experience, but you must be able to show examples of your skills and previous work.

IMPORTANT: Applications without a portfolio or work samples will not be reviewed.


WORK SETUP

- Remote
- Schedule: TBD
- Salary: TBD
- Potential long-term role


HOW TO APPLY

Please send:

1. Your resume
2. Your portfolio or links to your work
3. A short introduction about yourself and your social media experience
4. The social media platforms you are most experienced with
5. Examples of accounts or content you personally created or managed
6. Briefly describe any experience you have communicating with clients or helping with business operations

To confirm that you read the full job post, include the word “ICEBERG” in the first line of your application.

Applications submitted without the word ICEBERG and without a portfolio or work samples will not be reviewed.

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