Social Media Manager & Events Admin (Remote

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: TYPE OF WORK

Full Time

: SALARY

$370 - $600 per month

: HOURS PER WEEK

48

: DATE UPDATED

Jan 8, 2026

JOB OVERVIEW

We’re hiring a full-time remote tea ---------- mber to manage and grow the social presence of Seven Ten (bowling/entertainment center) and Coco & Friends Coffee across Instagram and Facebook, while also handling phone/email inquiries related to events, parties, and general questions. You’ll create promotional graphics, publish content consistently, respond quickly to customers, and keep inquiries organized so our on-site team can close bookings smoothly.

Key Responsibilities
Social Media Management (IG + FB)

Create and publish content for two brands (Seven Ten + Coco & Friends)

Maintain a consistent posting cadence (ex: 5 feed posts/week + daily stories)

Create short-form video content (Reels) using provided clips (and basic editing)

Write captions that match each brand’s tone (fun + energetic for Seven Ten; warm + premium for Coco)

Use hashtags, location tags, collaborations, and trends appropriately

Schedule posts via Meta Business Suite (or approved tools)

Community Management (Fast Responses)

Respond to DMs, comments, and FB messages

Handle basic FAQs (hours, pricing, reservations, menus, parties, promos)

Escalate urgent issues to management with a clear summary

Events Lead Handling (Phone + Email + DM)

Respond to calls/messages about birthday parties, corporate events, fundraisers, league questions

Use scripts + templates to qualify leads:

Date/time requested, guest count, package type, budget, food/bar needs

Enter and track every lead in a simple tracker (Google Sheet or CRM)

Follow up (same day + next day follow-up) until closed or declined

Coordinate with the in-house Events/Managers for availability and final confirmation

Graphics + Promotions

Design promotional graphics for IG/FB posts/stories:

weekly specials, holiday promos, league nights, coffee promos, events flyers

Create on-brand templates in Canva so content stays consistent

Produce printable versions when needed (occasional posters/flyers)

Reporting + Organization

Weekly report covering:

followers growth, reach, engagement, top content, DMs/leads volume, bookings influenced

Maintain a content calendar (2–4 weeks planned ahead)

Keep a library of photos/videos, templates, and brand assets organized

Tools You’ll Use

Canva (required)

Meta Business Suite (required)

Google Drive (Docs/Sheets), Gmail

Optional: CapCut/InShot (video edits), Later/Buffer (if approved)

Required Skills / Qualifications

2+ years managing social media for a business (restaurant/hospitality/entertainment = big plus)

Strong written English (clear, friendly, professional)

Comfortable communicating by phone with customers (US-based customers)

Canva design ability (clean, modern promotional graphics)

Strong organization + fast response times

Understanding of customer service and lead follow-up (you don’t just “reply,” you move it forward)

SKILL REQUIREMENT

Social Media Content Creation Digital Marketing Customer Relationship Management

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Social Media Manager & Events Admin (Remote

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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