Social Media Content Creator + Operations Support ( Travel & Sports )

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: TYPE OF WORK

Part Time

: SALARY

22500 - 25000 PHP/Month

: HOURS PER WEEK

20

: DATE UPDATED

Feb 14, 2026

JOB OVERVIEW

Event Escapes is an AI-Powered Travel Startup based in Australia. We sell high-end travel packages for the world’s biggest events: Formula 1, Premier League, NBA, and Taylor Swift. etc.

We are looking for a Creative Producer who can take our travel packages and turn them into viral, high-converting content for Instagram Reels and TikTok plus handle VIP customer support and operations.

HOURS: 20 Hours / Week (Flexible Schedule)
LOCATION: Remote (Work from Home)
CAREER PATH: Potential to upgrade to Full-Time (40hrs/week) after a 4-month performance review.

YOUR RESPONSIBILITIES (60% Content / 40% Operations)

1. SOCIAL MEDIA & CONTENT (60% - The Growth Engine):

Video Production: You edit 3-5 high-quality Reels/TikToks per week. You are an expert in CapCut and know how to use trending audio, hooks, and fast-paced editing to grab attention.

Content Strategy: You research upcoming events (e.g., "Monaco GP 2026") and create a content calendar to promote them before they sell out.

Aesthetic & Brand: You use Canva to create professional Instagram Stories and Carousels that look like a premium luxury travel brand.

Community Growth: You reply to comments, engage with travel communities, and build hype around our brand.

2. OPERATIONS & SUPPORT (40% - The Safety Net):

Emergency Booking Support: You are the first line of defense for customers in trouble. If a guest has an issue at hotel check-in or with their tickets, you resolve it immediately via WhatsApp, Email, or Live Chat.

VIP Concierge: We sell packages worth $5,000+. You manage our Support Inbox with flawless, professional, and empathetic English.

Flexible On-Call: You generally work weekdays, but we may need you to be on-call during major events to handle urgent questions if they arise.

MANDATORY TECH REQUIREMENTS:

Own Device: You must have your own fast Laptop or PC capable of editing video without lagging. (We do not provide equipment).

Internet: High-speed connection is required for uploading large video files and streaming sports.

Backup Plan: You must have a backup internet source (e.g., Mobile Data Hotspot) in case of outages.

WHO YOU ARE:

A Visual Storyteller: You have a portfolio of travel or lifestyle content that looks expensive and professional.

Tech-Savvy: You are comfortable using AI tools (ChatGPT/Claude), Admin Dashboards, and Google Sheets.

Sports/Event Knowledge: You know the difference between the NBA Finals and the Super Bowl.

? DO NOT APPLY IF:

You have no video editing portfolio.

You are afraid to speak up and solve problems.

You cannot handle a fast-paced startup environment.

HOW TO APPLY (Required)
We ignore generic applications. Please complete these 2 steps:

1. The Portfolio: Share a Google Drive link to 3 Short-Form Videos (Reels/TikToks) you have edited. (Travel or Sports content is a bonus).

2. The "Crisis" Test: A customer DMs us on Saturday night: "I arrived at the hotel but they can't find my booking! Help me immediately!"

Write your exact reply to the customer to calm them down and explain that you are checking the system.

Subject Line: "Content & Ops - [Your Name]"

SKILL REQUIREMENT

Social Media Content Creation Social Media Video Editing Customer Support

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Social Media Content Creator + Operations Support ( Travel & Sports )

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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