Social Media & Community Manager (Remote)

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TYPE OF WORK

Full Time

SALARY

600 USD + Incentives

HOURS PER WEEK

50

DATE UPDATED

Jul 28, 2026

JOB OVERVIEW

We are looking for a highly active, reliable, and communicative Social Media & Community Manager to manage the daily social media presence of our e-commerce brand.

You will be responsible for publishing content, engaging with our audience, contacting potential customers, answering customer inquiries, and making sure our social media accounts remain active, organized, and professional.

Responsibilities:

Create and publish regular posts, stories, and other social media content
Manage our Instagram, Facebook, TikTok, and other relevant social media accounts
Respond to customer messages, comments, mentions, and questions
Proactively reach out to potential customers through social media
Start conversations and build relationships with interested prospects
Follow up with potential customers who have shown interest in our products
Engage with followers and relevant accounts every day
Monitor comments and remove spam or inappropriate content
Forward more complex customer service cases to the appropriate tea ---------- mber
Keep track of common customer questions, feedback, and concerns
Maintain a consistent brand voice across all platforms
Help grow engagement, followers, and brand awareness
Stay active throughout the working day and respond quickly to new messages
Provide regular updates about conversations, customer feedback, and social media activity

Requirements:

At least 1 year of experience in social media management, community management, customer support, or a similar role
Strong written English and communication skills
Comfortable starting conversations with potential customers
Friendly, professional, and confident when communicating online
Experience managing Instagram, Facebook, and TikTok
Basic experience with Canva or similar content creation tools
Able to create simple and visually appealing social media posts
Highly active, organized, and responsive
Able to work independently and follow instructions
Reliable internet connection and availability during agreed working hours
Experience with e-commerce, health, wellness, or supplement brands is preferred

When applying, please include:

A short introduction about yourself
Your previous social media or customer communication experience
Examples of accounts or content you have managed
Your expected hourly rate
Your weekly availability

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