Short Term Rental Specialist - Owner Rez, Airbnb, VRBO, Booking.com.

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: TYPE OF WORK

Full Time

: SALARY

$800

: HOURS PER WEEK

40

: DATE UPDATED

Nov 12, 2025

JOB OVERVIEW

Property Management Assistant (Short-Term Rentals)

Company: Host Help Property Management
Employment Type: Full-Time

About Us

Host Help Property Management provides full-service short-term rental management across Wilmington, Wrightsville Beach, Carolina Beach, Kure Beach, and Topsail Island. We pride ourselves on high-quality guest experiences, proactive property care, and responsive communication with homeowners and guests.

Position Overview

We’re seeking a Virtual Property Management Assistant to join our growing team. This person will support daily operations for our vacation rental portfolio, focusing on reservation management, guest communication, and maintenance coordination.

Ideal candidates are detail-oriented, tech-savvy, and familiar with short-term rental platforms such as Airbnb, VRBO, and ---------- . Experience using OwnerRez or similar property management software is a big plus.

Key Responsibilities

Manage reservations across multiple booking platforms (Airbnb, VRBO, ---------- , etc.) using OwnerRez.
Handle reservation changes, date adjustments, cancellations, and guest modifications.
Respond promptly and professionally to guest inquiries and property-related questions.
Triage and prioritize maintenance requests — knowing what’s urgent and what can wait.
Coordinate with local maintenance and cleaning teams for efficient issue resolution.
Monitor and report on property status, maintenance updates, and guest satisfaction.
Assist with property listings, descriptions, and photos when needed.
Communicate with owners and guests in a friendly, professional tone.

Qualifications

Experience in property management, hospitality, or customer service (short-term rental experience preferred).
Familiarity with platforms like Airbnb, VRBO, and ---------- .
Experience using OwnerRez or similar PMS systems.
Excellent written and verbal communication skills.
Strong attention to detail, organization, and problem-solving ability.
Ability to work independently and manage time effectively.

Preferred Skills

Experience prioritizing maintenance issues and communicating with vendors.
Understanding of the guest experience and hospitality best practices.
Ability to handle urgent situations calmly and effectively.

Opportunities for growth and expanded responsibility as our portfolio grows.

Time Zone EST: Working between 4pm - 12am

SKILL REQUIREMENT

Gohighlevel Real Estate Short Term Rentals Airbnb

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Short Term Rental Specialist - Owner Rez, Airbnb, VRBO, Booking.com.

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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