Full Time
6
56
Jan 22, 2026
1.Listing & Revenue Management
Multi-platform listing setup
Pricing (seasonality, events, demand surges)
Minimum stay rules, discounts, and promotions
Calendar accuracy & overbooking prevention
Performance tracking (ADR, occupancy, RevPAR)
2. Guest Communication & Experience
Pre-booking screening and inquiry responses
Automated pre-arrival messaging & check-in instructions
24/7 guest support during stays
Issue resolution (noise, maintenance, access issues)
Post-stay follow-ups & review management
Goal: 5-star reviews + fewer disputes
3. Housekeeping & Turnover Coordination
Cleaning scheduling aligned with check-in/out times
Linen & towel inventory management
Deep cleans & quality inspections
Emergency cleanings (late checkouts, damages)
?? This is where most STR operations either win or collapse.
4. Maintenance & Asset Protection
Preventative maintenance schedules
On-call vendors (plumbing, electrical, HVAC, locksmiths)
Emergency response protocols
Damage documentation & platform claims
Smart locks, cameras (legal), noise monitors
6. Financial Management & Reporting
Rent roll & payout reconciliation
Owner statements & profit distribution
Expense tracking (cleaning, repairs, utilities)
Security deposits & damage recovery
Monthly / quarterly performance reports
8. Owner & Investor Relations (if applicable)
Transparent reporting
KPI tracking & benchmarking
Budget forecasting
Expansion & acquisition support
Exit strategy planning