Short Term Rental Property Operations Management

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TYPE OF WORK

Full Time

SALARY

6

HOURS PER WEEK

56

DATE UPDATED

Jan 22, 2026

JOB OVERVIEW

1.Listing & Revenue Management

Multi-platform listing setup

Pricing (seasonality, events, demand surges)

Minimum stay rules, discounts, and promotions

Calendar accuracy & overbooking prevention

Performance tracking (ADR, occupancy, RevPAR)

2. Guest Communication & Experience

Pre-booking screening and inquiry responses

Automated pre-arrival messaging & check-in instructions

24/7 guest support during stays

Issue resolution (noise, maintenance, access issues)

Post-stay follow-ups & review management

Goal: 5-star reviews + fewer disputes

3. Housekeeping & Turnover Coordination

Cleaning scheduling aligned with check-in/out times

Linen & towel inventory management

Deep cleans & quality inspections

Emergency cleanings (late checkouts, damages)

?? This is where most STR operations either win or collapse.

4. Maintenance & Asset Protection

Preventative maintenance schedules

On-call vendors (plumbing, electrical, HVAC, locksmiths)

Emergency response protocols

Damage documentation & platform claims

Smart locks, cameras (legal), noise monitors

6. Financial Management & Reporting

Rent roll & payout reconciliation

Owner statements & profit distribution

Expense tracking (cleaning, repairs, utilities)

Security deposits & damage recovery

Monthly / quarterly performance reports

8. Owner & Investor Relations (if applicable)

Transparent reporting

KPI tracking & benchmarking

Budget forecasting

Expansion & acquisition support

Exit strategy planning

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