Short-Term Rental & Operations VA - Full Time (REMOTE)

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TYPE OF WORK

Full Time

SALARY

$700 - $800/Month

HOURS PER WEEK

40

DATE UPDATED

Jul 29, 2026

JOB OVERVIEW

JOB: Short-Term Rental Operations Assistant (Full-Time, Remote)

ABOUT US: We're a growing US-based short-term rental management company, and we're hiring our first full-time Operations Assistant to help run the day-to-day across our properties.

ABOUT THE ROLE: This is a hands-on role. You'll monitor guest communications, guest and HOA registrations, and the coordination of our cleaning and maintenance teams. We'll teach you the short-term rental side — what we can't teach is follow-through. We're looking for someone organized and proactive, who closes loops without being reminded and flags a problem before it becomes one.

What you'll do:

Handle guest messages — warm, fast, professional.
Log guest details and manage HOA rental registrations (send forms, follow up, confirm completion).
Monitor daily turnovers in our system and keep cleaners on schedule.
Route maintenance to the right vendor and follow up until it's done.
Keep our property tracker accurate and up to date.
Support the founder directly — manage the calendar, schedule meetings and send Zoom/calendar invites, draft and send emails, and keep the daily to-do list on track.

You'll be a great fit if you:

Have excellent written and verbal English and a friendly tone with guests.
Are relentlessly organized and finish what you start.
Can manage someone else's calendar and inbox and keep them on top of things.
Are comfortable working independently on a set schedule.
Know your way around Google Sheets / Excel and calendar/email tools.
Have short-term rental or property management experience

WHAT YOU'LL GET:
Real onboarding. We'll train you on our systems and how we do things — you won't be dropped in and expected to guess.

Ongoing support. You'll have documented processes to work from and someone to ask when something's unclear.

Questions are welcome, not a bother.

Regular communication. A daily check-in and a weekly one-on-one, so you always know where things stand.

Respect for your time. Your hours are your hours. We don't expect you glued to your phone off-shift, and we don't pile on outside what we agreed.

Room to grow. This is our first operations hire. Do it well and the role — and the pay — grows with the company.

Details:

Full-time, $600 - $800/month.
8 hour day: 8am - 5pm EASTERN STANDARD TIME
Reliable high-speed internet required.

To apply: Send a short note about yourself and your experience, and put the word REVIEW in the subject line so we know you read this. If it's a fit, we'll ask for a few more details (a quick intro video, references, and a speed test) before we chat.

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