Short Term Rental Operations Assistant

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: TYPE OF WORK

Full Time

: SALARY

$500-800/month

: HOURS PER WEEK

40

: DATE UPDATED

Aug 31, 2026

JOB OVERVIEW

Operations VA — Short-Term Rental (Remote | Philippines)

The Role
We're a premium STR company managing vacation properties across the East Cost of the Untied States. We need a detail-oriented, proactive Operations VA to handle the day-to-day — guest communications, vendor follow-ups, cleaning coordination, light bookkeeping, and making sure nothing falls through the cracks.

You'll work under the host and owner as part of a close-knit remote team. You follow SOPs, solve problems before escalating, and take full ownership of your tasks from start to finish.

What You'll Do

Monitor and respond to guest communications through our tools, following SOPs
Coordinate with cleaning and maintenance vendors — assign tasks, follow up, confirm completion
Flag and track property issues until fully resolved — no open loops
Keep Notion task boards updated and accurate
Escalate to the Operations Manager only after exhausting your own resources
***There is potential growth for this position to take on more responsibilities and earn more pay with email and social media marketing. Go High Level experience would be a major plus***

You Must Have:

Strong written English — you're communicating with guests and vendors daily
Experience in the short term rental industry
Extreme attention to detail and follow-through
Ability to problem-solve independently before asking for help
Reliability — you show up, you follow through, you communicate

This Is NOT For You If:
You need to be told what to do next
You let tasks sit without following up
You disappear when things get busy

Tools:
Owner Rez · Turno · Notion · Claude AI

Compensation & Process:
Pay: $500/month with potential for up to $800/mos w/bonuses and added responsibilities once proven capable
4-week paid trial at $250USD before full offer
Schedule: Thursday-Monday 10am-6pm EST (off Tuesday & Wednesday)

How to Apply:

Email: ----------
Subject line: "Detail Is Everything — Operations VA Application"
(Wrong subject line or any missing things below = not reviewed)

Include:

1. Resume with experience highlighted
2. A custom NEW 2–3 min video (Loom, YouTube unlisted, or Google Drive) — introduce yourself, share your relevant experience, give one example of solving a problem on your own without being told what to do, and tell us why you want this role. Must be made specifically for this role with The Wild Host and mention these things.
3. Written answer: A guest messages at 2pm saying there's a broken AC unit. Check-out is tomorrow and a new guest arrives in 24 hours. Your vendor isn't responding. Walk us through exactly what you do.
4. Your DISC test results from this specific website, it's completely free:
----------

SKILL REQUIREMENT

Real Estate Marketing Attention to Detail Problem Solving

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Short Term Rental Operations Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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