Shopify Customer Service & Admin Assistant & Social Media

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TYPE OF WORK

Full Time

SALARY

$800/month

HOURS PER WEEK

40

DATE UPDATED

May 5, 2026

JOB OVERVIEW

We’re looking for a switched-on, organised, and proactive all-rounder to join our team in a dynamic role that blends customer service, admin, and social media.

This is perfect for someone who thrives in a fast-paced environment, enjoys variety in their day, and wants to grow within an eCommerce brand.

What You’ll Be Doing:-
Managing customer enquiries, requests, and exchanges with a friendly, solutions-focused approach
Liaising with fulfilment centres and keeping on top of any order issues
Checking inventory and tracking orders using systems like Cin7
Reviewing Shopify orders weekly to ensure everything is running smoothly
Creating & uploading shipping lists (ASNs) and managing entering & receiving of purchase orders
Creating and uploading new products and descriptions in Shopify
Social Media Involvement
Supporting content and engagement across social media platforms including but not limited to... TikTok, Instagram, Facebook, Pinterest, and Google
Assisting with affiliate outreach and wholesale enquiries
General Admin duties
Organising and filing invoices across multiple businesses
Providing general admin support where needed

About You
Highly organised with strong attention to detail
Confident communicator who enjoys helping customers
Tech-savvy and comfortable learning new systems quickly
Experience with Shopify or inventory platforms
Able to multitask and take initiative without constant direction

Why You’ll Love This Role
A varied role where no two days are the same
Work closely with a growing eCommerce brand
Opportunity to expand your skills across operations and social media
Supportive, fast-moving team environment

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