Part Time
4$/hr
TBD
Aug 19, 2026
E-commerce Shipping Support VA – Part-Time
We are looking for a reliable VA to manage shipping and delivery issues for our e-commerce store.
Responsibilities:
* Check Shopify orders and tracking pages.
* Monitor our shipping sheet daily.
* Download proof of delivery.
* Contact suppliers and couriers about delayed, missing, returned, or failed deliveries.
* Check address problems and “delivered but not received” cases.
* Add clear notes and follow up until each case is resolved.
* Escalate refund or replacement requests to the manager.
Requirements:
* Shopify experience.
* Good English and attention to detail.
* Experience with shipping, order tracking, Google Sheets, or Excel.
* Gorgias experience is a plus.
Schedule: 2–4 hours per day, Monday to Friday.
To apply, start your message with “PURPLE” and include your experience, daily availability, and hourly rate.