Service Sales Manager

???? Service Sales Manager

(Head of Service Sales – New Department)

Company: AEZI Electrical Services, LLC
Location: Remote (Philippines-based)
Employment Type: Full-Time
Schedule: US Business Hours (Night Shift PH, with flexibility)

???? About the Role

AEZI Electrical Services, LLC is launching a brand-new Service Sales Department, and we are hiring a Service Sales Manager to build, lead, and scale it from the ground up.

This is a senior leadership role responsible for:

Closing qualified service leads

Building sales systems and processes

Managing service sales performance

Hiring and leading a U.S.-based sales team

Our service area includes Delaware, Pennsylvania, and Maryland, and this role will own service revenue growth across all three states.

???? How This Role Works (AI Receptionist Model)

We use an AI receptionist to handle:

Initial inbound call answering

Basic customer information and service intake

Call summaries and lead tagging

You will handle everything after the AI handoff, including:

Rapid follow-up on qualified leads

Sales conversations, pricing, and objections

Closing and booking service jobs

Managing the sales pipeline and CRM

Improving AI ? booking conversion rates

This is not a call center role. This is a closing, systems, and leadership position.

???? Key Responsibilities
Sales & Revenue Ownership

Manage and close AI-qualified service leads

Conduct follow-ups via phone, email, and SMS

Handle pricing discussions and objections

Book service jobs and upsell when appropriate

Ensure accurate handoff to dispatch and operations

Systems & Process Building

Build and maintain service sales workflows and scripts

Maintain accurate CRM records and reporting

Create follow-up systems and sales playbooks

Identify improvements to AI ? human sales flow

U.S. Team Building & Leadership

Design and build the U.S.-based Service Sales team

Assist in recruiting, interviewing, and onboarding U.S. sales reps

Train reps using scripts, call reviews, and KPIs

Manage team performance across time zones

Act as the bridge between U.S. sales, operations, and leadership

Regional Coverage

Manage service sales for Delaware, Pennsylvania, and Maryland

Coordinate bookings based on geography and technician availability

Ensure consistent customer experience across all service areas

? Requirements

Proven experience in service-based sales (electrical, HVAC, plumbing, construction, or similar)

Strong English communication skills (spoken and written)

Confident closer with negotiation experience

Experience building or improving sales processes

Leadership experience or readiness to manage a team

Comfortable working US business hours (night shift PH)

Organized, metrics-driven, and ownership-focused

? Nice to Have

Experience working with US-based service companies

Experience managing remote or international teams

Familiarity with CRM and sales tracking tools

Background in electrical or trade services

???? Salary & Compensation (PH Market–Aligned)
Base Salary

PHP 90,000 – PHP 140,000 per month
(based on experience and leadership capability)

Salary Payment Schedule

First 2 Months: Base salary paid weekly to support onboarding and ramp-up

After 2 Months: Salary transitions to a monthly payment schedule

This change in payment frequency does not affect salary amount or long-term compensation.

???? Bonuses & Incentives (Philippines-Based)
Monthly Performance Incentive

PHP 15,000 – PHP 30,000 per month, based on results

Example:

Meets targets ? PHP 15,000

Exceeds targets by 20% ? PHP 22,000

Exceeds targets by 40%+ ? PHP 30,000

???? Expected Monthly Earnings

Typical: PHP 120,000 – PHP 170,000

High Performer: PHP 180,000 – PHP 200,000+

???????? 13th-Month Pay

13th-month pay is provided based on basic salary earned, in line with Philippine labor standards and company policy

Bonuses and incentives are separate from basic salary and are not included in the 13th-month computation unless otherwise stated

???? Performance KPIs

AI lead follow-up within 10 minutes

AI lead-to-booking conversion rate: 30%–450% follow-up completion on qualified leads

Accurate CRM and pipeline management

Successful ramp and performance of U.S. sales reps

Revenue growth across Delaware, Pennsylvania, and Maryland

???? Screening Questionnaire (Required)

Please answer the following:

Describe your experience in service-based sales

Have you built or improved a sales process before? Explain

What CRM or sales tools have you used?

How do you manage follow-ups and closing?

Describe a time you missed a target and how you recovered

Are you comfortable working US hours long-term?

What is your expected monthly salary (PHP)?

Why do you want to help build a new sales department?

How would you manage AI-qualified service leads?

Describe any experience hiring or managing sales tea ---------- mbers

???? Hiring Notice

This is an approved, active role.
AEZI Electrical Services, LLC has allocated 30 job credits to ensure we hire the right long-term leader, not just the fastest applicant.