Full Time
N/A
40
Mar 25, 2026
US-based MSP hiring a Senior L3 Engineer for escalations.
Not helpdesk. You must troubleshoot independently and own tickets end-to-end.
?
Requirements
• MSP experience required
• Strong in Microsoft 365, Azure AD, Active Directory, SharePoint/OneDrive
• Solid troubleshooting (not guessing/reinstalling)
• Clear documentation
Preferred (not required):
• Microsoft certifications (AZ-104, M365, or similar)
?
Apply with:
1. Resume (PDF)
2. Real Example (Required)
Explain ONE real issue you fixed (server, M365, or infrastructure level):
Example types:
• Server performance issue
• M365 / Azure sync or authentication issue
• SharePoint / OneDrive sync problem
• Network or VPN issue
Use this format:
• Problem:
• How you diagnosed it:
• Root cause:
• Fix:
(Keep it simple. Real experience only — no generic answers)
?
3. Quick Question
A Windows Server hosting a business application becomes slow, but shows no clear errors.
What do you check first and why?
?
Important
• No AI-generated answers
• If your example is generic or vague, you will be rejected