Senior Operations & Delivery Lead

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: TYPE OF WORK

Part Time

: SALARY

$16 - $22 USD per hour

: HOURS PER WEEK

20

: DATE UPDATED

Oct 5, 2026

JOB OVERVIEW

Remote.
Part-time | Long-term position

About the Company
We are a growing UK-based professional services business delivering complex, technology-enabled projects for clients.

We have a small, specialist team and a strong focus on clear ownership, high standards and reliable delivery. We use modern technology, automation and AI extensively across the business.

We're looking for an experienced Senior Operations & Delivery Lead to take ownership of day-to-day project delivery and help ensure the business operates effectively as we grow.

The Role
This is a hands-on operations and delivery role.

You'll sit at the centre of the business, coordinating work across a multidisciplinary remote team and making sure projects move from plan to completion.

Your job isn't simply to track tasks.

You'll need to understand what's happening across projects, identify what needs attention, resolve problems, coordinate people and make sure commitments are delivered.

You'll work closely with the company's leadership team while having significant responsibility for managing day-to-day delivery independently.

What You'll Be Responsible For
- Owning the day-to-day delivery of client and internal projects.
- Turning requirements into clear project plans, priorities and deadlines.
- Coordinating work across different specialists and functions.
- Managing dependencies, deadlines and competing priorities.
- Identifying blockers and making sure they're resolved.
- Spotting delivery risks before they become problems.
- Maintaining strong project-management discipline across the team.
- Ensuring actions and decisions are followed through to completion.
- Coordinating launches and other deadline-sensitive work.
- Providing leadership with clear visibility of project progress and risks.
- Improving workflows, processes and operating procedures.
- Identifying opportunities to improve efficiency through technology and automation.
- Helping create a culture of accountability and ownership.

What We're Looking For
We're looking for someone with solid experience in operations, project delivery or project management, ideally within professional services, technology, digital services or another client-focused environment.

You'll need:
- Excellent organisational and project-management skills.
- Excellent spoken and written English.
- Strong judgement and problem-solving ability.
- Confidence managing multiple projects and priorities.
- A strong sense of ownership and accountability.
- The ability to coordinate technical and non-technical specialists.
- Confidence communicating with senior management.
- The ability to identify problems without waiting for someone else to point them out.
- The confidence to challenge priorities or deadlines constructively.
- Strong attention to detail without losing sight of the bigger picture.
- The ability to work independently and make sensible decisions.
- A process-improvement mindset.
- Comfort working with modern technology, automation and AI.

What We're Not Looking For (please note these)
1. This is not a role for someone who sees project management primarily as updating task boards and asking people for status updates.
2. This is not for a Virtual Assistant.
3. This is not for a person who has never lead teams.
4. This is not for someone with no technical IT experience.

Technology can handle much of that administration.

We need someone who can think, prioritise, coordinate and take ownership.

When something isn't moving, we expect you to find out why.

When priorities conflict, we expect you to help resolve them.

When something could be done better, we want you to improve it.

The Right Person
All ages can apply, but you are probably mid-thirties or older.

You'll probably be the sort of person who naturally brings order to complicated situations.

You don't need someone constantly telling you what to do next. You ask good questions, understand the objective and then take responsibility for getting there.

You're comfortable working in a small business where priorities can change quickly and where people are expected to contribute beyond a rigid job description.

Most importantly, you're someone other people can rely on to get things over the line.

Recruitment Process
Our recruitment process will focus heavily on practical ability rather than qualifications alone.

Shortlisted candidates will be asked to complete a short, realistic technical delivery exercise so we can understand how you approach priorities, problems and decision-making.

References
We conduct reference checks for all team members before appointment.

Thank you.

SKILL REQUIREMENT

Project Management Leadership Operation Management

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Senior Operations & Delivery Lead

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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