Senior Operations Coordinator

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TYPE OF WORK

Part Time

SALARY

$20AUD/hour

HOURS PER WEEK

20

DATE UPDATED

Jul 23, 2026

JOB OVERVIEW

Senior Operations Coordinator – Remote (Part-Time / Flexible AEST Hours)

Type: Part-Time (20 hours/week + potential casual hours)

Schedule: Monday – Friday, flexible working hours between 9:00 AM – 6:00 PM AEST

Location: Remote / Work from Home

+ About the Role +
Lead Property & Cleaning Services is seeking a highly organized, proactive, and tech-savvy Operations Coordinator to join our team.
In this role, you will work closely with our Operations Lead to support daily business operations, coordinate subcontractor cleaners, and ensure our clients receive high-quality service. You will manage scheduling, administrative tasks, client reporting, digital marketing maintenance, and process improvements.
If you thrive in an organized, remote environment, communicate effectively, and leverage AI tools to boost efficiency, we want to hear from you!

+ Key Responsibilities +

Subcontractor Coordination & Scheduling:
- Manage daily subcontractor communications via Slack.
- Direct and remind cleaning staff to ensure smooth adherence to client schedules.
- Coordinate and allocate ad-hoc work requests quickly and accurately.
- Screen potential new subcontractors, manage job postings, and maintain a contractor availability database.

Administrative & Operational Reporting:
- Ensure 100% on-time submission of accurate work completion records for end-of-month accounting.
- Create high-quality, professional monthly client property reports aggregating notes and images from Slack.
- Organize weekly meetings, record detailed minutes, and track action items.
- Prepare regular operational reports for management.

Process & System Management:
- Onboard new subcontractors (ensure contracts are executed, archived, and tools are set up before their first shift).
- Develop, document, and refine internal processes and procedures.
- Utilize and integrate AI tools into daily workflows to optimize operations and save time.

Digital Marketing & Strategy Support:
- Maintain and update company social media accounts for brand visibility.
- Perform basic website administration (WordPress maintenance and backlinks/citations).
- Assist the Operations Lead with strategic initiatives to improve client experience and business growth.

Compensation, Benefits & Payment Terms:
- Payment Method: Fortnightly payments sent directly to your bank account via Wise.
- 13th-Month Pay / Bonus: Discretionary year-end Christmas/13th-month performance bonus offered based on tenure and performance.
- Growth: Eligible for an Annual Wage Review based on performance and tenure.

+ Key Requirements & Qualifications +
- Experience: Previous experience in operations coordination, virtual assistance, schedule management, or administrative support.
- Communication: Excellent written and spoken English skills
- Communication: strong professional communication
- Availability: Able to commit to 20 hours/week, working flexibly within 9:00 AM – 6:00 PM AEST hours (Monday to Friday).
- Attention to detail of visual presentation/design (Google Slides & different marketing material)
- Ability to take initiative within a dynamic work environment is critical to this role
- Self-starter: Must have the ability to start tasks without the need to check in with management
- Aspiration of candidate to make a role for themselves in a growing company for a long-term position


Technical Skills:
- Familiarity with Slack, WordPress, and standard administration tools.
- Experience or comfort in utilizing AI tools in daily work.
- Google Sheets
- Google Docs
- Google scripts (code writing)
- Time Management: Exceptional organization skills with strict adherence to deadlines.
- Some accounting and/or financial literacy
- WordPress experience
- Some accounting and/or financial literacy
- Report writing
- Process owner: development and documentation

Setup:
- Reliable high-speed internet connection, quiet work environment, and a modern computer setup.
- Access to fast internet for online meetings and online work

How to Apply - Please submit your application with:

1. A link to your updated resume.

2. A brief intro describing your experience with operations support, administrative tasks, and using AI tools to increase productivity.

3. Your availability during Australian Eastern Standard Time (AEST) hours.

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