Senior Client Success & Account Manager-boldMD

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: TYPE OF WORK

Full Time

: SALARY

Flexible

: HOURS PER WEEK

40

: DATE UPDATED

May 21, 2026

JOB OVERVIEW

BoldMD is one of the fastest-growing companies in the longevity and telehealth space. We help build and scale high-performance medical clinics focused on longevity, hormone optimization, peptides, functional medicine, weight loss, IV therapy, regenerative medicine, and performance health.

We are not a traditional marketing agency.
We build entire clinic ecosystems — from infrastructure and patient acquisition to sales systems, automation, compliance, and growth strategy.

We are looking for an elite-level Account Manager / Client Success Manager who can operate at a very high level with our clients and internal team. This is a customer facing role that.

This is NOT an entry-level VA role.
We want someone exceptional.

Who We’re Looking For

We need someone who:

Understands the longevity / wellness / functional medicine space
Understands digital marketing and lead generation
Can communicate professionally with high-level clinic owners and doctors
Has near-perfect English communication skills
Is highly organized and proactive
Can manage multiple moving parts without dropping the ball
Thrives in fast-paced startup environments
Thinks like an operator, not just an assistant

This person will become one of the faces of BoldMD with our clients.

Responsibilities
Client Management & Communication
Serve as the primary point of contact for clients
Run onboarding processes and ensure smooth launches
Manage client expectations and timelines
Handle client questions, updates, and follow-ups
Coordinate meetings and action items
Ensure clients feel supported at a world-class level
Marketing & Growth Coordination
Coordinate with media buyers, sales teams, and operations
Help monitor lead flow, campaigns, funnels, and performance
Review landing pages, CRM workflows, and automation systems
Help ensure launches and campaigns stay on track
Understand high-level KPIs and growth metrics
Operations & Project Management
Keep projects organized and moving forward
Track deliverables and deadlines
Maintain accurate CRM notes and internal documentation
Help identify bottlenecks and solve problems proactively
Assist leadership with daily operational execution
Requirements
MUST HAVE:
Excellent spoken and written English
Ability to work CST business hours
Stable internet and quiet work environment
experience in account management, client success, project management, or marketing operations
Experience working with U.S.-based companies
Strong understanding of marketing funnels and CRM systems
Extremely detail-oriented and organized
Ability to handle pressure and fast-moving environments
HUGE PLUS:
Experience in:
Longevity clinics
Functional medicine
Telehealth
Med spas
Hormone optimization
Peptides / wellness brands
Experience with:
GoHighLevel (GHL)
Slack
ClickUp
Meta Ads
Funnel optimization
AI tools and automation
What Success Looks Like
Clients rave about communication and organization
Projects move faster and smoother
Leadership has complete visibility into client progress
Problems are solved before clients even notice them
Client retention and satisfaction increase dramatically
Compensation
Competitive monthly salary based on experience
Performance bonuses available
Long-term growth opportunity inside a rapidly scaling company
Potential leadership role for the right person
To Apply

Please send to my WHATS APP: ---------- Your resume
A short video introduction (VERY important)
Examples of clients or projects you have managed
Any experience in longevity, wellness, telehealth, or marketing
Why you believe you would be a great fit for BoldMD
Important

We are looking for A-players only.

If you are extremely organized, proactive, high-level, and want to grow with a serious company in the longevity space — we want to meet you.

SKILL REQUIREMENT

Account Management English Proficiency Digital Marketing

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Senior Client Success & Account Manager-boldMD

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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