Senior Business and Operations Intelligence Analyst

Job Title: Senior Business and Operations Intelligence Analyst
Salary: $2,500 - $3,000 depending on your qualifications
Location: Remote, Philippines
Type: Full-Time

Reports To the DOSS Vice President of Core Operations

About DOSS

DOSS is a fast-growing ERP startup based in San Francisco, California, on a mission to solve real-world global supply chain problems and to help businesses streamline operations through a modern, cloud-native platform. DOSS closed its series A funding earlier this year and is gaining fast ---------- ntum in disrupting the ERP space.

We are a US-based ERP and workflow platform helping businesses modernize operations — from inventory and order management to production, fulfillment, and financials. We integrate with tools like Shopify, 3PLs, and accounting systems to orchestrate real-world operations.

We are growing fast and this is a great opportunity to join a rocket ship startup disrupting the ERP space. We are growing our team in the Philippines to partner closely with our US team to lead new customer product implementation from discovery to design to building to testing.

This is a build-focused role, not a support/help desk role and will require using your data and technical skills to actually design the product and installs, build workflows and drive testing with customers.

Role Overview

As a Senior Business and Operations Intelligence Analyst, you will work directly with our U.S. core operations teams to configure and launch new ERP instances for customers. This is a build-focused role, not a support or helpdesk role.

This role is the engine of the company. It ensures our clients’ success, guiding them from post-sales onboarding through system implementation, rollout, and beyond. The function plays a core role in taking our clients through the end to end discovery, design, build and deployment process — and offers a great development opportunity.

We are seeking Senior Business and Operations Intelligence Analyst in Philippines to join our growing team in the Philippines to partner closely with our US team.

You will be responsible for:

- Designing and implementing data schemas for client installs.
- Mapping data from source systems (e.g., Shopify, 3PLs, accounting) into DOSS.
- Configuring workflows, forms, and automations.
- Supporting testing and go-live readiness with the US team and the clients
- Joining discovery and design calls with clients to distill insights down to process maps, workflows and requirements

You are essentially the technical builder and configurator behind each new customer go-live.

Key Responsibilities

1. Data Modeling & Schema Design: Work with U.S. team to understand the customer business model and processes, design and configure data schemas in DOSS and map to external systems.
2. Workflow & Process Configuration: Build operational workflows in the DOSS platform. People with strong data analytics and business intelligence love this!
3. Integrations & Data Pipelines: Partner with engineering/US team to configure integrations with systems like Shopify, 3PLs, accounting/ERP tools and more. Assist in building/maintaining ETL or sync jobs (e.g., via SQL, dbt, Airflow, n8n/Make).
4. Implementation Execution & Testing: Prepare and load initial configuration/data sets (products, customers, locations, mappings, etc.). Drive UAT (User Acceptance Testing) by preparing test cases, test data, and validating outcomes.

Required Skills & Experience

- Excellent written and spoken English (C1-C2 proficiency); comfortable working with U.S.-based teams.
- Bachelor’s degree in Engineering (computer, electrical, systems, industrial etc.), Data/Business Analytics, Information Systems, Mathematics, Applied Computing.
- Strong preference for those who have completed or are pursuing their Master's Degree in the relevant fields.
- Must be a Filipino citizen anywhere in the Philippines.
- 4-5+ years of work experience in a related field.
- Strong SQL skills + experience with at least one analytics/warehouse environment (e.g., PostgreSQL, BigQuery, Redshift) - this is required.
- Ability to understand client business processes and translate to table/schemas and workflow designs and build.
- Experience working with relational data models and understanding how tables relate (keys, references, constraints)
- Ability to interpret structured data (e.g., JSON payloads) and understand API-based integrations (REST, webhooks) to troubleshoot data and workflow issues is a huge plus.
- Experience with workflow/automation tools (e.g., n8n, Make, Zapier) is a plus.
- Strong analytical and problem-solving skills; able to break ambiguous implementation needs into concrete tasks.
- High attention to detail and quality; careful about schema correctness and data accuracy.
- Comfortable working asynchronously and documenting decisions clearly.

Nice-to-Have Experience

- Prior experience implementing or configuring: ERP, WMS, OMS, or similar systems (not mandatory).
- Background in e-commerce, food & beverage, CPG, logistics, or manufacturing.
- Experience in a BI or Analytics role supporting operations, product, or growth teams.
- Prior work in a startup or high-growth environment.

What We Offer

- Competitive USD-based compensation for PH-based talent.
- Opportunity to work closely with a US founding/leadership team.
- Ability to directly shape how modern ERP implementations are done.
- Growth path into Senior Implementation Analyst or Technical Program Manager.
- Remote-first culture with flexible work and a bias for ownership.