Senior Admin & Customer Support Specialist

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: TYPE OF WORK

Full Time

: SALARY

1500-2000

: HOURS PER WEEK

40

: DATE UPDATED

Feb 18, 2026

JOB OVERVIEW

Senior Admin & Customer Support Specialist
Full-Time · Fixed PST Schedule · Long-Term Opportunity

Are you an experienced admin and customer support professional who loves solving problems, improving processes, and making things run smoothly?
We’re a US-based company looking for a driven and detail-oriented Senior Admin & Customer Support Specialist to join our growing team.
This is NOT an entry-level role; we’re looking for someone who can take ownership, communicate confidently, and work closely with leadership to deliver outstanding customer and operational support.

What You’ll Do
• Support our Success Admin with daily operations and company-wide coordination
• Handle customer communications (email/phone) with clarity, confidence, and care
• Coordinate tasks across Sales, Dispatch, Operations, and Crew teams
• Manage scheduling, projects, and events with minimal supervision
• Maintain accurate data and documentation in internal systems
• Assist with accounts receivable, collections, and vendor billing
• Spot inefficiencies, recommend improvements, and help implement better processes
• Support or train junior tea ---------- mbers when needed

What We’re Looking For
• Bachelor’s Degree in Business, Management, Communications, or similar
• 4+ years of experience in admin, operations, or customer service leadership
• Excellent English communication (written & spoken)
• Strong time-management and decision-making skills
• Reliable high-speed internet + computer
• Experience using CRM / organizational tools (ServiceMonster, ---------- , etc.)
• Ability to work full-time, PST hours
• Proactive, resourceful, and comfortable taking the lead when needed

Why You’ll Love Working With Us
• Long-term position with room to grow and expand responsibilities
• People-first culture
• Annual holiday bonus
• Paid in-person training in Makati / BGC once per year
• Healthy work-life balance — no required overtime
• Stable, supportive company where your ideas and input are valued

Application Task (Required)

To help us get to know you better, please include the following in your application:

Task:
A short summary of what you learned about Clean425 in the Seattle area, including what services we provide, our reputation, and any other information you found.

Questions:
1. How do you effectively manage and communicate with a fully remote team?
2. Describe your approach to prioritizing tasks when multiple high-priority projects need attention at the same time.
3. What’s the most complex operational challenge you’ve solved, and what was the outcome?
4. Share an example of a process/workflow you improved and the impact it had.
5. Describe a leadership failure you’ve experienced — and what you learned from it.
6. Why do you prefer working remotely, and how do you stay productive?
7. How many years of experience do you have managing both people and projects?

Important: Applications that do not follow the instructions or leave questions unanswered will not be considered.

If you’re an experienced admin professional who loves creating order, helping teams succeed, and making customers happy, we’d love to hear from you!

SKILL REQUIREMENT

Data Entry English Speaking English Proficiency

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Job Post	Reporter	Rank	Reason	Date

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Senior Admin & Customer Support Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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