AI, Salesforce CRM & Business Automation Specialist

Position: AI, Salesforce CRM & Business Automation Specialist
Salary: PHP 65,000 per month
Schedule: Full-Time | Remote | U.S. Business Hours

NON-NEGOTIABLE REQUIREMENTS

Strong hands-on Salesforce experience

Experience building and managing CRM workflows, automations, lead pipelines, reports, and dashboards

Hands-on experience with GoHighLevel workflows, forms, funnels, SMS, email, and pipeline automation

Experience using AI to build real business automations, AI agents, chatbots, or customer-support workflows

Experience building end-to-end automations across multiple business systems

Experience working with APIs, webhooks, integrations, and data mapping

Experience creating custom landing pages, forms, QR-code journeys, and lead-capture systems

Ability to understand complex business processes and independently develop technical solutions

Portfolio and relevant work samples required

Excellent written and verbal English communication skills

HIGHLY PREFERRED

Experience with Salesforce Flows, custom objects, validation rules, permissions, reports, and dashboards

Experience connecting Salesforce with GoHighLevel and other business platforms

Experience with OpenAI or similar AI platforms

Experience with Zapier, Make, n8n, Workato, or similar automation platforms

Experience developing AI agents, conversational AI, chatbots, knowledge bases, or automated customer-support systems

Experience with scheduling, order-management, fulfillment, shipping, and tracking integrations

Experience supporting healthcare, telehealth, wellness, e-commerce, or other high-volume businesses

Experience supporting U.S.-based businesses

Basic knowledge of HTML, CSS, JavaScript, SQL, or another relevant technical language

IMPORTANT – PLEASE READ BEFORE APPLYING

This is not a basic CRM administration, data-entry, social media, or content-creation position.

We are looking for a technically strong, hands-on systems builder who can understand an entire business process, identify what should be automated, and personally build the necessary solutions.

Applicants must be prepared to provide examples of previous work during the interview process.

Examples may include:

• Salesforce Flows, workflows, automations, reports, dashboards, or custom configurations you have built

• GoHighLevel workflows, pipelines, forms, landing pages, or campaigns you have developed

• AI agents, chatbots, knowledge-based systems, or AI-supported business workflows you have implemented

• API integrations, webhooks, or multi-platform automations you have completed

• Landing pages, forms, QR-code journeys, or lead-capture systems you have created

• Appointment, ordering, fulfillment, shipping, tracking, or customer-service automations you have built

Candidates who cannot clearly explain what they personally designed and implemented may not be considered.

We are hiring a full-time AI, Salesforce CRM & Business Automation Specialist to support a fast-growing U.S.-based healthcare and wellness organization.

The organization is preparing for significant growth and needs a highly capable technical professional who can help design, build, maintain, and improve the systems required to support increasing customer volume.

This role is ideal for someone with strong hands-on experience in Salesforce, GoHighLevel, artificial intelligence, CRM administration, API integrations, marketing automation, landing-page development, and end-to-end business-process automation.

The successful candidate will help map the complete customer journey, identify manual processes that can be improved, and build scalable systems that connect lead generation, scheduling, customer communication, ordering, fulfillment, shipping, tracking, follow-up, and long-term customer management.

We are looking for a highly technical, organized, and proactive problem-solver who can take ownership of projects and develop solutions with minimal supervision.

Key Responsibilities

• Build, maintain, and optimize Salesforce CRM and connected business systems

• Create Salesforce Flows, custom objects, fields, validation rules, reports, dashboards, permissions, and automations

• Build and manage GoHighLevel workflows, pipelines, forms, funnels, SMS campaigns, email sequences, and lead-nurturing automations

• Help transition disconnected or temporary processes into a centralized Salesforce environment

• Use AI to automate customer inquiries, appointment scheduling, rescheduling, frequently asked questions, follow-ups, order-status requests, and other repetitive processes

• Develop AI agents, chatbots, knowledge-based tools, and customer-support workflows with appropriate human escalation

• Review complete business processes and identify which steps should be automated and which should remain human-led

• Build end-to-end workflows connecting lead capture, scheduling, consultation, onboarding, ordering, fulfillment, shipping, tracking, customer service, and follow-up

• Create and launch custom landing pages, forms, lead-capture funnels, and QR-code journeys quickly

• Build and troubleshoot integrations using APIs, webhooks, middleware, and native platform connections

• Connect Salesforce, GoHighLevel, scheduling systems, healthcare platforms, websites, ordering systems, shipping providers, and internal tools

• Work with API documentation, authentication, JSON payloads, field mapping, error handling, and data synchronization

• Manage lead pipelines, campaign tracking, CRM data, reports, and operational dashboards

• Monitor automation performance and troubleshoot failed workflows or integrations

• Prevent duplicate records and maintain accurate, organized, and reliable CRM data

• Recommend process improvements based on scalability, urgency, cost, and operational needs

• Maintain SOPs, process maps, workflow documentation, field mappings, integration records, and change logs

• Provide regular progress updates and identify technical obstacles before they delay important projects

• Support special projects and business-growth initiatives as assigned

Requirements

• Bachelor’s Degree preferred

• Minimum 2 years of relevant experience in Salesforce, CRM administration, AI automation, systems integration, marketing automation, or a related technical field

• Advanced hands-on Salesforce experience required

• GoHighLevel experience required

• Strong understanding of Salesforce Flows, CRM workflows, automations, reporting, dashboards, and pipeline management

• Demonstrated experience implementing AI in actual business workflows—not only using ChatGPT for writing or research

• Experience with APIs, webhooks, integrations, field mapping, and multi-platform automation

• Experience creating landing pages, forms, lead-generation systems, and marketing automations

• Strong systems-thinking, analytical, troubleshooting, and problem-solving skills

• Ability to understand an operational challenge and independently recommend and build a solution

• Excellent written and verbal English communication skills

• Ability to explain technical information clearly to nontechnical tea ---------- mbers

• Ability to work independently with minimal supervision

• Ability to manage multiple projects, deadlines, and priorities simultaneously

• Ability to work effectively in a fast-moving and rapidly scaling organization

To Be Considered, Please Submit

Resume
OnlineJobs.ph Profile Link
Portfolio and/or relevant work samples
Examples of Salesforce Flows, workflows, automations, reports, dashboards, or systems you have personally built
Examples of GoHighLevel workflows, pipelines, forms, funnels, or campaigns you have personally built
Examples of AI agents, chatbots, knowledge bases, or AI-supported business automations you have implemented
Examples of API integrations, webhooks, or end-to-end automations you have completed
Examples of landing pages, forms, or lead-capture systems you have created
Brief summary of your Salesforce, GoHighLevel, AI, and systems-automation experience
List any Salesforce, GoHighLevel, HubSpot, OpenAI, automation, or CRM-related certifications you hold
Briefly describe the most complex business process you have automated, including the systems involved and your personal role in the project

Applications without meaningful portfolio samples or examples of previous work will not be considered.

Candidates should be prepared to demonstrate their work during the interview and clearly explain what they personally designed, configured, and implemented.

Work Setup

• Full-time, permanent remote position

• Philippines-based candidates only

• Must be available during U.S. business hours

• Flexibility for occasional weekend coverage may be required

• Long-term opportunity with increasing technical ownership and responsibility

Compensation

PHP 55,000 per month starting salary

Performance and compensation reviews based on technical capability, reliability, business impact, growth, and contribution

Benefits

• Work from home

• Paid training and onboarding

• Opportunity to lead important AI and business-automation initiatives

• Direct involvement in building the technical foundation of a rapidly scaling organization

• Opportunities for advancement and increased responsibilities

• Long-term career opportunity with a rapidly growing U.S.-based organization

We are looking for someone who enjoys building systems, solving complex problems, and helping businesses grow through AI, automation, integrations, and technology.

The right person is technically resourceful, highly accountable, and able to turn manual, disconnected processes into efficient and scalable systems. You should be comfortable taking ownership, testing your work, documenting what you build, and communicating challenges before they become emergencies.

We are not looking for temporary tea ---------- mbers or someone with only surface-level experience using Salesforce or AI. We are looking for someone who wants to build a long-term career, grow with the organization, and become a key technical contributor as the company continues to expand.