Sales and appointment booking

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TYPE OF WORK

Part Time

SALARY

$175 AUD

HOURS PER WEEK

20

DATE UPDATED

Oct 25, 2026

JOB OVERVIEW

Sales & Appointment Booking Virtual Assistant

Business: Fluff N Fresh Carpet Cleaning
Location: Remote, Philippines
Hours: Part-time, 80 hours per month

About the role

Fluff N Fresh Carpet Cleaning is a growing carpet, upholstery, tile & grout and rug cleaning business based in Sydney, Australia. We are looking for a motivated, reliable and confident Virtual Assistant to contact Facebook leads, follow up potential customers and turn enquiries into confirmed bookings.

Responsibilities

* Call new leads generated through Facebook and Meta ads.
* Follow up warm leads who haven’t booked yet.
* Contact customers by phone and SMS.
* Understand customer requirements and provide quotes using our approved price list.
* Handle customer questions professionally and confidently.
* Overcome common objections and encourage customers to book.
* Schedule confirmed jobs in our booking calendar
* Optimise bookings that are close together - travel wise.
* Maintain accurate lead records and follow-up notes.
* Follow up consistently until the customer books or declines.

Requirements

* Excellent spoken and written English.
* Confident making outbound phone calls.
* Previous experience in sales, appointment setting or lead generation.
* Strong persuasion, communication and customer service skills.
* Reliable, organised and able to work independently.
* Experience with Facebook ads manager and booking calendars is an advantage.
* Availability to work agreed hours aligned with Sydney, Australia time.

What we’re looking for

Someone proactive who takes ownership of leads, follows up consistently and focuses on converting enquiries into paying customers. You should be comfortable speaking with customers over the phone and working towards booking targets.

How to apply

Please include your relevant sales experience, previous appointment-setting results (if available), expected monthly salary in AUD and availability in Sydney time.

We are looking for someone interested in a long-term working relationship as the business grows.

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