Part Time
5.00 / hour
20
Sep 1, 2026
# Lead Generation & Appointment Setting Specialist
**Location:** Manila, Philippines
**Company:** BBSpro Services Inc.
**Reports To:** Sales Director / Management Team
**Employment Type:** Full-Time
## About BBSpro Services Inc.
BBSpro Services Inc. is a Western Canadian provider of commercial chemical, warewashing, draught beverage, and related service solutions. We work with restaurants, hospitality groups, hotels, food-service operators, and other commercial businesses.
We are looking for a **Lead Generation & Appointment Setting Specialist** based in Manila to support our Canadian sales team by identifying qualified prospective customers and arranging meetings for our local sales representatives.
This is primarily a **business development support role**. The successful candidate will be responsible for researching potential customers, building high-quality lead lists, obtaining internal approval before outreach, and then contacting approved prospects to secure qualified in-person sales meetings.
## Key Responsibilities
### 1. Lead Research & List Building
Research and identify prospective customers that fit BBSpro's target customer profile.
Target prospects may include:
* Restaurants and restaurant groups
* Hotels and hospitality operators
* Bars, pubs and breweries
* Commercial kitchens
* Food-service operators
* Senior living and institutional facilities
* Other businesses that may require commercial chemical, warewashing, sanitation, or draught services
For each prospect, collect and verify relevant information including:
* Company/business name
* Location
* Type of business
* Number of locations, where applicable
* Website
* Decision-maker name and title
* Phone number
*
* LinkedIn profile, where available
* Existing supplier or relevant information, where reasonably identifiable
* Reason the prospect may be a good fit for BBSpro
**All lead lists must be submitted to the BBSpro team for review and approval before any prospect is contacted.**
### 2. Lead Approval Process
The specialist will maintain an organized pipeline of potential leads and submit new lead lists to BBSpro management or the sales team for approval.
The process will be:
**Step 1 – Research:** Identify and research potential customers.
**Step 2 – Submit:** Send the proposed lead list to BBSpro for review.
**Step 3 – Approval:** BBSpro will approve, reject, or provide feedback on the leads.
**Step 4 – Outreach:** Only approved leads may be contacted.
**Step 5 – Qualification:** Determine whether the prospect has a legitimate potential need for BBSpro's products or services.
**Step 6 – Meeting:** Schedule a qualified in-person meeting for the appropriate BBSpro sales representative.
The specialist must **not contact unapproved prospects**.
## Appointment Setting & Outreach
Once a lead has been approved, the specialist will contact the prospect through appropriate channels, including:
* Phone calls
*
* LinkedIn or other approved business channels
* Follow-up communications
The objective is **not simply to generate calls or send
The specialist should be able to clearly and professionally introduce BBSpro, identify the appropriate decision-maker, understand the prospect's basic needs, and explain why a conversation with BBSpro may be valuable.
## What Is a Qualified Meeting?
A meeting should generally meet the following criteria:
* The company fits BBSpro's target customer profile.
* The meeting is with a decision-maker or meaningful influencer.
* The prospect has a potential need for one or more BBSpro products or services.
* The prospect understands the general purpose of the meeting.
* The prospect has agreed to meet with a BBSpro representative.
* The meeting has a confirmed date, time, location and contact person.
The goal is **quality over quantity**. Meetings should represent legitimate potential business opportunities rather than appointments booked simply to meet activity targets.
## CRM & Reporting
The specialist will be expected to maintain accurate records of:
* Leads researched
* Leads submitted for approval
* Approved/rejected leads
* Outreach attempts
* Conversations
* Follow-up dates
* Prospect feedback
* Meetings scheduled
* Meeting outcomes provided by the Canadian sales team
A weekly activity report should summarize the lead-generation and appointment-setting pipeline.
## Key Performance Indicators (KPIs)
Performance may be measured based on:
* Number of qualified leads researched
* Accuracy and completeness of lead information
* Percentage of submitted leads approved by BBSpro
* Contact rate on approved leads
* Qualified conversations generated
* Qualified meetings booked
* Meeting attendance/show rate
* Conversion of meetings into sales opportunities
* Quality and accuracy of CRM records
**Meeting quality and eventual sales pipeline generated will be more important than simply maximizing the number of meetings booked.**
## Qualifications
The ideal candidate will have:
* Previous experience in B2B lead generation, business development, appointment setting, inside sales, or sales development
* Strong English communication skills, both written and verbal
* Confidence speaking with business owners, managers, executives and other decision-makers
* Strong internet research and prospecting skills
* Experience using LinkedIn and other lead-generation tools
* Experience with CRM systems
* Strong attention to detail
* Ability to follow a structured approval and sales process
* Strong organizational and follow-up skills
* Ability to work independently while coordinating with a Canadian-based sales team
Experience prospecting into the **restaurant, hospitality, food-service, commercial cleaning, chemical, equipment, or facilities-management industries** would be considered an asset.
## Working Hours
Because the position supports customers and sales representatives in Western Canada, the successful candidate must be comfortable working hours that provide reasonable overlap with **Pacific Time (Vancouver)**.
Some prospecting and appointment-setting activities may need to occur during Canadian business hours.
## What Success Looks Like
A successful Lead Generation & Appointment Setting Specialist will consistently provide BBSpro with a pipeline of well-researched prospects, follow the company's lead-approval process, professionally represent BBSpro during outreach, and generate qualified meetings that give our Canadian sales team a genuine opportunity to win new business.
The role is not measured simply by how many names are added to a spreadsheet or how many calls are made. **Success means creating qualified sales opportunities that can turn into long-term BBSpro customers.**