Sales No cold calling. No prospecting all day. We generate the leads—you focus on converting them.

Position Overview

No cold calling. No prospecting all day. We generate the leads—you focus on converting them.
You’ll speak with U.S. homeowners who have already expressed interest in our services, understand what they’re looking for, prepare and present their proposals, follow up, and close the sale.
We’re a growing U.S. home-service company looking for someone who wants more than just another VA position. You’ll own the sales pipeline, earn commission on the business you close, and have the opportunity to grow into a larger sales leadership role as we expand.

Your core mission: Help improve our conversion rate from 10% to 15%+ while building relationships that drive customer retention and referrals.

Key Responsibilities

1. Sales Execution & Closing
Process and manage inbound leads from all marketing/operations channels (ads, website, referrals, yard signs, etc.).
Conduct consultative phone and video sessions to assess customer needs, property details, preferences, budget, and timeline.
Develop, present, and close customized quotes and high-ticket proposals professionally.
Overcome customer objections and execute contracts seamlessly.
Ensure smooth post-sale handoffs to the field crew for installation.
Build trust and positive relationships with clients to generate recurring referral business.

2. Lead Management & Pipeline Follow-Up
Prioritize rapid response to new inbound leads. We believe speed-to-lead matters—the sooner a prospect receives a helpful, professional response after requesting a quote, the greater the opportunity to start a conversation and earn their business. While circumstances will vary throughout the day, treat new inquiries as a priority and respond as quickly as reasonably possible.
Maintain a 24-hour maximum response standard. No new quote request or qualified inbound lead should go more than 24 hours without receiving a response or acknowledgment.
Create responsiveness without pressure. Our goal is for prospects to feel that their inquiry is important and that our team is attentive—not that they are being chased or pressured into making a decision.
Consistently follow up with open opportunities. Maintain organized, professional follow-up with prospects who have received quotes, requested additional time, or have not yet made a decision.
Qualify and prioritize opportunities. Identify customers who are ready to move forward, those who require additional information or follow-up, and those who may be better suited for future consideration.
Maintain an organized sales pipeline. Use the CRM and established follow-up processes to ensure opportunities do not fall through the cracks and that each prospect receives the appropriate level of communication throughout the sales process.

3. Customer Retention & Revenue Growth
Lead seasonal renewal outreach to re-engage past clients and secure renewal contracts.
Target and pursue upsell opportunities (e.g., upgrading seasonal packages to permanent solutions, expanding to additional properties, adding premium services).
Build relationships focused on high lifetime customer value to hit a 75%+ renewal/rebooking rate.

4. Sales Process Improvement & Documentation
Map out the sales workflow to identify bottlenecks, friction points, and conversion barriers.

A/B test proposal formats, pricing structures, and objection-handling strategies.
Create and update standard proposal templates, scripts, and objection guides.
Continually refine approaches based on real-time customer conversations.
5. Feedback & Strategic Recommendations

Submit monthly written reports detailing key operational and sales findings:
Top objections and recurring pushback ("customers always ask about X").
Pricing feedback and sensitivity trends (e.g., "$1,500 seasonal closes at 40%; $2,000+ closes at 15%").

Actionable ideas to boost overall conversion rates from 10% to 15%+.
Patterns regarding messaging that sells vs. messaging that fails.
Partner directly with the CEO and Operations to test new pricing structures and sales messaging.
6. Sales Pipeline & Performance Tracking
Weekly Pipeline Tracking: Maintain and share weekly updates on active leads, pending proposals, expected close dates, and key follow-up items to keep the team aligned.
Monthly Sales Performance Report: Track and review:
Total leads received and lead sources.
Close rates, revenue by category, and month-over-month trends.
Average deal value, lead response time, and proposal-to-close conversion rate.
Renewal and rebooking progress compared with monthly/seasonal targets.
Team Review & Follow-Up: Use the tracking data to identify opportunities, gaps, and follow-up priorities, and coordinate with the sales team on next steps.

Required Qualifications
You do not need previous experience in the holiday lighting industry. We can teach you our products, services, pricing, and sales process.
What we're looking for is someone who knows how to sell, communicates well, follows up consistently, and is willing to learn.
Sales ability: Previous experience in direct sales, inside sales, or customer-facing sales with the ability to understand customer needs, present solutions, handle objections, and confidently ask for the sale.
Excellent English communication: Strong spoken and written English with the confidence to communicate professionally with U.S. homeowners by phone, video, email, and SMS.
Relationship building: Able to quickly establish rapport and create a comfortable, consultative customer experience.
Follow-up discipline: Organized and persistent without being pushy; able to manage multiple opportunities at different stages of the sales process.
Objection handling: Comfortable discussing pricing, answering questions, addressing concerns, and helping customers make confident purchasing decisions.
Organization & CRM use: Comfortable learning and consistently using CRM systems to document conversations, proposals, follow-ups, and deal status.
Self-directed & accountable: Able to prioritize opportunities, manage responsibilities independently, and take ownership of results.
Team player & collaborative: Works well with others, communicates openly, shares information, and is willing to support the team to achieve shared goals.
Coachable & willing to learn: Open to feedback and willing to learn our products, services, customers, and sales process.
Reliable remote-work setup: Reliable computer, high-speed internet, professional work environment, and ability to consistently work U.S. Eastern Time.
Preferred Qualifications
The following experience can help you succeed in the role, but you do not need to check every box to apply:
3+ years of direct or high-ticket sales experience.
Experience selling to U.S. customers.
B2C or full-cycle sales experience.
Home-service sales experience such as HVAC, solar, roofing, landscaping, lighting, or similar industries.
Remote phone or video sales experience.
Experience with recurring, seasonal, or renewal-based revenue.
Experience with upselling, account growth, or customer retention.
Experience providing feedback that helped improve a sales process.
Most importantly, we're looking for someone who can sell, communicate professionally, follow up consistently, take care of customers, and continue improving. If you have a strong sales background but haven't worked in holiday lighting before, we still want to hear from you.
When applying, be prepared to share examples of your previous sales experience, results you're proud of, and situations where you successfully helped move a customer from initial interest to a completed sale.
Competencies
Results-driven: Motivated by closing deals and hitting targets
Adaptive: Willing to test approaches, measure results, and pivot based on data
Customer-focused: Builds genuine relationships; understands long-term value of customer retention
Detail-oriented: Maintains accurate records; tracks what's working and what isn't
Collaborative: Works well with small team; open to coaching and process feedback
Proactive: Identifies opportunities and problems before being asked; offers solutions

Role Expectations
1. Work Environment
Location: 100% Remote (Must work from home or anywhere in the Philippines).
Work Schedule
Standard Schedule: Monday–Friday, 8:00 AM–5:00 PM Eastern Time (ET), following U.S. Eastern Time. This is a consistent U.S. daytime / Philippine overnight position.
Optional Peak-Season Hours: During our busiest sales season, representatives who want additional earning opportunities may choose to extend their availability until approximately 7:30–8:00 PM ET.
Extended hours are optional and are not part of the standard year-round schedule. Team members who prefer to maintain the regular 8:00 AM–5:00 PM ET schedule may do so.
For representatives who want to maximize their earnings during peak season, the extended window provides additional opportunities to respond to inbound leads, conduct customer consultations, follow up with active opportunities, close additional sales, and earn additional commission.
2. Employment Structure
Status: 1099 Independent Contractor (either party must provide 2 weeks' notice to terminate).
Equipment: Contractor must supply their own reliable computer, phone, high-speed internet, and necessary work environment.
Why Join Us?
Base Pay + Uncapped Commission: Earn a guaranteed hourly base plus commission on new sales, renewals, and upsells, with additional performance bonus opportunities.
Work With a Great Team: Join a supportive, collaborative team with a hands-on and approachable CEO who values good ideas, initiative, and teamwork.
Leadership Opportunity: Take a key role in helping lead and grow the sales team, with the opportunity to shape sales processes, improve performance, and contribute to the company’s growth.
Room to Grow: As the company continues to grow, there will be opportunities to take on more responsibility and make a meaningful impact.


3. Reporting Structure

Work closely with the CEO to stay aligned on sales priorities, pipeline progress, and growth goals.
Partner with the Operations team to coordinate lead information, property details, and installation scheduling.
Share feedback and ideas with Operations to make lead handoffs smoother and improve the overall customer experience.

Compensation & Earning Potential
This position combines a guaranteed hourly base with uncapped sales commission and performance-based bonus opportunities. Our compensation structure is designed to provide dependable base income while rewarding representatives who generate new business, grow existing accounts, retain customers, and deliver a strong customer experience.
Base Pay: $5.00–$8.50 USD/hour
Starting base pay is determined by experience, communication ability, demonstrated sales performance, and overall qualifications. There is also room for base compensation to grow as you demonstrate strong performance and take on additional responsibility.
New Customer Sales: 5% of Gross Profit
Earn 5% of gross profit on qualifying new customer sales you successfully close.
Upsells & Account Growth: 5% of Gross Profit
Earn 5% of gross profit on the additional sale when you successfully sell additional products, services, or upgrades to an existing customer.
For example, if an existing customer adds additional lighting or another service to their original project, the 5% commission applies to the gross profit generated by that additional sale.
Customer Renewals: 2% of Gross Profit
Earn 2% of gross profit when a returning customer reaches a renewal decision and you successfully secure their business for another term. This includes:
Returning one-year customers who renew for another season or term.
Customers who have completed a multi-year agreement and choose to enter into a new agreement.
Customers who are still within an active multi-year agreement are not considered renewals and do not generate renewal commission on their existing contracted service. However, any qualifying additional products or services sold to that customer are eligible for the 5% upsell commission.
Additional Performance Bonuses
Representatives may also qualify for additional performance-based bonuses tied to individual and company goals, including sales performance, close rates, customer retention, and customer satisfaction.
Your Performance Drives Your Earning Potential
Our compensation philosophy is simple: the more value you create, the greater your opportunity to earn.
Your hourly base provides consistent compensation for managing customers, following up with leads, maintaining the sales pipeline, supporting existing accounts, and completing the day-to-day responsibilities of the position.
Commission rewards you for producing measurable results:
New revenue → 5% of gross profit
Upsell/expanded revenue → 5% of gross profit
Renewed revenue → 2% of gross profit
Existing contracted revenue → Base compensation
Sales commission is uncapped, allowing high-performing representatives to increase their earnings as they close more business and grow customer accounts.
High-performing representatives may also have opportunities to advance into Senior Sales Representative, Sales Lead, or Sales Management positions with increased responsibility and compensation.
Payment & Invoicing
Invoices are submitted semi-monthly on the 1st and 15th of each month.
Direct wire transfer or digital payment is processed within 2–3 business days of invoice submission.
No expense reimbursement is provided.
Please send your resume along with a 1–2 minute video introduction telling us a little about yourself and why you believe you're the best fit for the role.

Submit your application to ---------- look forward to hearing from you!