Sales & Lead Conversion Specialist: Fixed Salary + Commission

Aqui está o post completo, já com a exigência de **female applicants only** explicada de forma profissional:

# Sales-Driven Virtual Assistant for Lead Calls & Booking Conversions

**Female applicants only, as this role involves direct communication with female clients who may require a female representative for cultural, religious, privacy, and personal reasons.**

**Location:** Remote
**Working Hours:** Sydney, Australia time
**Position:** Full-time
**Base Salary:** USD $750 per month
**Additional Earnings:** Attractive performance-based commissions

We are looking for a confident, proactive, highly organised, and sales-driven Virtual Assistant to join a busy aesthetic clinic based in Sydney, Australia.

This role is primarily focused on calling leads, following up with potential clients, answering enquiries, building trust, and converting conversations into booked appointments.

You will often be the first point of contact for new clients. For this reason, you must have excellent spoken and written English, a clear and professional phone manner, strong listening skills, and the confidence to guide clients through the booking process.

This is not a basic administrative role. We are looking for someone who understands sales, follows up consistently, communicates naturally, and knows how to turn enquiries into appointments.

## Salary, Commission and Career Growth

* USD $750 monthly base salary
* Attractive commission for booked appointments
* Commission opportunities increase as performance, consistency, and results improve
* Opportunities for salary reviews and career progression
* Ongoing training and professional development
* Long-term growth opportunities within the company

We are looking for someone who wants to build a long-term career with us.

We invest in training, development, coaching, and continuous improvement. When a tea ---------- mber demonstrates reliability, strong performance, commitment, excellent communication, and valuable skills, we look for opportunities to increase their earning potential, responsibilities, resources, and career opportunities.

As the professional grows with the company, we may also support improvements to their working resources and equipment when appropriate.

## Main Responsibilities

* Answer incoming calls professionally and confidently
* Make outbound calls to new and existing leads
* Follow up consistently with potential clients
* Re-engage leads who stopped responding
* Respond to enquiries through WhatsApp, SMS, email, website enquiries, Facebook, Instagram, TikTok, and other platforms
* Understand each client’s concerns and guide them towards the appropriate consultation or treatment
* Build trust and confidently encourage clients to book
* Help fill last-minute cancellations
* Keep the booking calendar active and organised
* Schedule, reschedule, confirm, and cancel appointments
* Follow up with clients before and after appointments when required
* Maintain accurate lead and client records
* Update spreadsheets, lead pipelines, booking systems, and internal platforms
* Follow scripts while still sounding natural and confident
* Assist with general reception and administrative tasks
* Complete follow-ups and assigned tasks without constant supervision

## Main Focus of the Role

The main focus of this role is:

* Lead calling
* Sales conversations
* Appointment setting
* Booking conversion
* Client follow-up
* Fast and professional communication
* Maintaining an organised lead pipeline
* Achieving performance and conversion targets

You must be comfortable spending a significant part of your working day speaking with leads over the phone.

All calls may be recorded and reviewed for training, quality assurance, sales performance, communication standards, and professional development.

We carefully evaluate:

* Tone of voice
* Confidence
* Listening skills
* English communication
* Response time
* Background noise
* Audio clarity
* Call structure
* Accuracy of information
* Ability to build trust
* Ability to guide the client towards a booking
* Consistency in following up

## Essential Requirements

* Fluent or near-fluent spoken and written English
* Clear, confident, natural, and professional communication
* Excellent phone communication skills
* Strong sales mindset
* Ability to convert leads into appointments
* Previous experience with customer service, sales calls, lead follow-up, appointment setting, or telemarketing
* Ability to communicate naturally without sounding like you are reading from a script
* Strong computer skills
* Confidence using spreadsheets, booking systems, online platforms, CRM systems, and digital tools
* Good knowledge of Google Sheets or Microsoft Excel
* Ability to learn new software quickly
* Excellent organisation and time-management skills
* Ability to multitask across several communication platforms
* Strong attention to detail
* Reliable, proactive, responsible, and self-motivated
* Ability to follow scripts, processes, instructions, and company standards
* Ability to work independently
* Ability to accept feedback and improve
* Comfortable working with productivity and performance-tracking software, such as Hubstaff or similar systems

## Equipment and Work Environment Requirements

This is a phone-based position, so professional equipment and a suitable work environment are essential.

To be considered, you must already have:

* A reliable and well-performing computer
* Strong general computer knowledge
* A professional-quality headset with a clear microphone
* Clear audio without echo, distortion, delays, or connection issues
* Fast and stable internet suitable for regular calls
* A quiet and private work environment
* No television, conversations, children, pets, traffic, or other background noise during working hours
* Reliable electricity
* A backup internet option whenever possible
* All equipment necessary to work consistently and professionally

Poor audio quality, unstable internet, delayed responses, or background noise can negatively affect the client experience and lead conversion.

Because calls are recorded and reviewed, audio quality and the professionalism of your work environment are taken very seriously.

## Availability and Flexibility

You must be available to work according to Sydney, Australia time.

We need someone who is flexible and understands that the clinic may require support outside standard weekday hours.

You must be open to:

* Working during Sydney business hours
* Working some evenings when required
* Working weekends when scheduled
* Supporting urgent lead follow-ups
* Contacting leads at times when they are most likely to answer
* Adjusting your schedule when additional business coverage is required

Reliability, punctuality, availability, and flexibility are extremely important for this position.

## Platforms and Tools

You may work with:

* Mindbody
* ----------
* Meta Business Suite
* WhatsApp
* Instagram
* Facebook
* TikTok
* Email
* SMS
* Google Sheets
* Microsoft Excel
* CRM and lead-management systems
* Hubstaff or similar productivity tools
* Booking and administrative platforms
* Internal communication and reporting systems

Experience with these specific platforms is helpful, but strong computer knowledge and the ability to learn new systems quickly are essential.

## Additional Skills That Will Be Valued

* Video editing experience
* Experience creating professional social media videos
* Ability to prepare before-and-after content
* Experience editing Reels, Stories, and TikTok videos
* Social media management
* Content scheduling and posting
* Graphic design skills
* Experience working with beauty, skin, aesthetic, medical, dental, wellness, or service-based businesses
* Experience managing lead pipelines
* Experience working with sales targets and commissions
* Experience preparing reports, spreadsheets, and performance updates

## The Ideal Candidate

The ideal candidate is someone who:

* Communicates naturally and confidently
* Has excellent English
* Is comfortable making a high volume of calls
* Enjoys sales and speaking with clients
* Listens carefully
* Asks the right questions
* Builds trust quickly
* Follows up consistently
* Does not give up after one unanswered message or call
* Understands the importance of speed and consistency
* Is motivated by targets and commissions
* Is organised and able to multitask
* Accepts feedback positively
* Is interested in training and professional development
* Wants a long-term position
* Takes ownership of responsibilities and results
* Is always looking for ways to improve
* Can work independently without constant supervision

## To Apply

Please send:

* Your CV
* A short introduction about yourself and your experience
* A short video introducing yourself in English
* Details of your previous sales, customer service, calling, lead-conversion, or appointment-setting experience
* A list of the platforms, software, and tools you have used
* Details of your computer and headset
* A screenshot or details of your internet speed
* A description of your work environment
* Confirmation that you have a quiet workspace with no background noise
* Your availability in Sydney, Australia time
* Confirmation that you are available to work weekends and flexible hours when required
* Details of any video editing, social media management, spreadsheet, or administrative experience

We are looking for a reliable, skilled, committed, and career-focused professional who wants more than a temporary job.

We want someone who is interested in learning, improving, achieving strong results, increasing their earning potential, and growing with the company over the long term.