Sales Development and Customer Success Representative | Remote | Zaya Health

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TYPE OF WORK

Full Time

SALARY

$600-$750

HOURS PER WEEK

40

DATE UPDATED

Oct 1, 2026

JOB OVERVIEW

Zaya Health develops AI solutions for independent medical practices in the United States. Our primary product, Zaya Voice, is an AI receptionist that helps practices answer calls, manage appointment requests, and improve patient communication.

We are looking for a Philippines-based team member who can follow up with prospective customers, generate new leads, help convert prospects into clients, and provide customer support.

This role is ideal for someone who enjoys speaking with customers, follows through consistently, and takes ownership of results.

Your responsibilities

• Contact incoming leads promptly by phone, email, and text.
• Follow up with webinar attendees, website inquiries, and other prospects.
• Research independent medical practices and identify decision-makers.
• Conduct outbound outreach to physicians, practice managers, and office administrators.
• Qualify prospects and schedule product demonstrations.
• Follow up after demonstrations and move prospects toward a clear next step.
• Coordinate proposals and sales discussions with the founders.
• Maintain accurate contact records, notes, and follow-up tasks in our CRM.
• Help new clients complete onboarding requirements.
• Answer routine customer questions and coordinate technical support.
• Check in with existing clients and identify concerns or additional needs.
• Provide a weekly report on outreach, appointments, sales opportunities, and customer issues.

What we are looking for

• At least 2 years of outbound sales, appointment setting, or inside sales experience with U.S. customers.
• Excellent spoken and written English.
• Confidence conducting phone conversations and handling sales objections.
• Experience using a CRM and managing a sales pipeline.
• Strong organization and attention to detail.
• Ability to work independently and follow up without reminders.
• Reliable internet, a quality headset, and a quiet workspace.
• Availability during agreed U.S. business hours.

Preferred experience

• Healthcare services, medical practices, medical billing, or healthcare software.
• SaaS or technology sales.
• GoHighLevel.
• Customer service, onboarding, or account management.

Compensation

Please include your expected monthly compensation in your application.

How to apply

Use “Zaya Sales and Customer Success” as your application subject.

Please include:

Your resume.

A 60–90 second voice recording introducing yourself and describing your sales experience.

An example of how you followed up with a hesitant prospect and moved the opportunity forward.

The CRM platforms you have used.

Your availability during U.S. business hours.

Your expected monthly compensation.

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