Sales Development Representative

We are seeking a high-performing, empathetic, and results-driven Sales Development Representative (SDR) / Appointment Setter to join our remote team. Your mission is clear: connect with prospective clients, build genuine rapport, and book Discovery Calls with our senior wellness advisors.

This is not a robotic script role. We want a communicator who listens with intention, speaks with confidence, and genuinely believes in the power of wellness to change lives. You will be the first human touchpoint in our client journey and that matters enormously.

YOUR PRIMARY MISSION
Book confirmed Discovery Calls with qualified prospects. You do not close; you connect, qualify, and convert warm leads into booked appointments.

What You Will Be Booking
As a Setter at VYVE Wellness, you will schedule Discovery Calls for our range of transformative wellness programs, including:
- Functional Medicine & Root-Cause Health Programs: Personalized protocols addressing chronic fatigue, hormonal imbalances, gut health, metabolic concerns, and more
- Executive & High-Performance Wellness: Health optimization for busy professionals and entrepreneurs who demand peak performance
- Metabolic Reset & Weight Management Programs: Clinically guided, sustainable body composition programs for lasting results
- Stress, Sleep & Hormone Optimization — Targeted programs for burnout recovery, adrenal support, and hormonal balance
- Longevity & Anti-Aging Programs — Science-backed approaches to help clients feel their best at every stage of life
- Membership & Group Wellness Programs — Ongoing community-based support and accountability offerings

In every outreach, your objective is consistent: understand the prospect's pain and goals, build genuine trust, and secure their commitment to a Discovery Call. The close happens downstream — your job is to open the door.

Key Responsibilities
- Respond promptly and professionally to inbound and warm leads via phone, SMS, email, and social media DMs
- Conduct empathetic, consultative outreach conversations to understand prospects' wellness challenges and goals
- Qualify leads against defined criteria and accurately assess program fit
- Confidently communicate the value of a Discovery Call and navigate objections with ease
- Book and confirm Discovery Call appointments using GoHighLevel CRM and Dialer tools
- Diligently follow up with no-shows and reschedule to protect pipeline health
- Maintain detailed, accurate CRM records and notes following every interaction
- Submit complete End-of-Day (EOD) reports with zero missed entries
- Meet or exceed weekly KPIs: outreach volume, contact rate, appointments booked, and show rate
- Share prospect insights and objection trends with the sales and marketing team
- Represent the VYVE Wellness brand with warmth, professionalism, and integrity in every interaction

Qualifications & Requirements
Non-Negotiable Requirements
- Fully remote with a stable, high-speed internet connection and a quiet, professional home office setup
- Exceptional spoken and written English fluency — near-native level; you will be assessed during the interview process
- Minimum 3 years of proven experience as a Sales Setter, SDR, or Appointment Setter with verifiable results
- Demonstrated track record of meeting or exceeding KPIs (appointments booked, show rate, booking %)
- Experience working US Eastern Standard Time business hours for a US-based company or client
- Proficiency with CRM platforms and digital scheduling tools
- Strong reliability, accountability, and professional communication standards

Strongly Preferred
- Background in health, wellness, fitness, coaching, or a related field
- Experience in high-ticket, consultative, or empathy-based sales models
- Familiarity with GoHighLevel, Slack, and Dialer platforms
- Comfort with Zoom, Loom, and other remote collaboration tools

The Right Person Is...
- Warm, confident, and natural on the phone — never robotic or scripted
- Resilient and coachable — motivated by data, performance, and improvement
- A genuine believer in wellness and human potential
- Detail-oriented with exceptional follow-through and ownership of their pipeline
- A collaborative team player who communicates proactively

How to Apply
We review every application carefully, and we want to see the real you — not a recycled cover letter. This is a communication-forward role, and we need to experience how you show up before we get on a call.

1. Loom Video (3–5 minutes) — REQUIRED
Introduce yourself warmly and professionally. Explain specifically why you are an excellent fit for this role. Share what genuinely excites you about working with VYVE Wellness and our mission. Let us experience your English communication style, energy, and personality.
Applications submitted without a Loom video will not be reviewed.

2. Updated Resume / CV
Highlight relevant setter or SDR experience. Include quantifiable metrics: average weekly appointments booked, show rates, booking percentages, industries, and tools used.

3. Brief Written Note (3–5 Sentences)
Describe your most successful setting experience. Tell us what made you effective and what results you achieved. Be specific — metrics matter.

A Note From Our Team
We are not looking for someone to fill a seat. We are looking for someone who believes in what we are building — a company that helps people feel better, live longer, and show up fully for their lives.
If that resonates with you, we would love to hear from you.
Apply: ---------- | CC: ---------- | Subject: SDR Application — [Your Name]