Sales Development Rep (Inbound Leads) – US Custom Apparel Company – Night Shift

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TYPE OF WORK

Full Time

SALARY

$450-$550/month + commission

HOURS PER WEEK

40

DATE UPDATED

Sep 26, 2026

JOB OVERVIEW

Lev Impressions is a growing custom apparel and promotional products company in Miami, USA. We do screen printing, embroidery, DTF, and sublimation for businesses, schools, teams, and events across the US. We're looking for a sharp, organized, people-oriented Sales Development Rep to own our inbound leads from first contact to closed order. You'll often be the first person a customer talks to, so you're the voice of our brand.

WHAT YOU'LL DO
- Respond quickly to inbound leads by phone, email, and chat
- Understand what each customer needs and recommend the right products and decoration methods
- Build and send professional quotes in our CRM
- Follow up consistently and help close deals
- Keep the pipeline organized and produce weekly sales reports
- Support the owner with admin and special projects

WHO YOU ARE
- Excellent spoken and written English with a clear, neutral accent. You'll be on the phone with US business owners daily.
- Positive, upbeat energy. Customers can hear a smile through the phone, and you enjoy helping people.
- You write naturally without relying on AI for everyday messages, but you know how to use AI tools to work smarter
- Extremely organized and detail-oriented
- A go-getter and problem solver who takes ownership
- Warm, confident, and great with people
- You take feedback well and want to grow with the company
- Sales, customer service, or SDR experience is a big plus. Experience in apparel or promo products is a bonus.

SCHEDULE & PAY
- Full-time, 40 hours/week, Monday–Friday, 9am–5pm US Eastern Time
- That's 9:00 PM – 5:00 AM Philippine Time (10:00 PM – 6:00 AM PHT when the US is on standard time, Nov–Mar)
- Base pay: $450–$550 USD per month, depending on experience, PLUS commission on closed deals
- Reliable internet, a backup power/internet plan, and a quiet place to take calls are required
- Full training and support will be provided to the right candidate
- Long-term role with real room to grow as our marketing scales

HOW TO APPLY
1. Start your message with the words "Big shop expertise" so we know you read the whole post.
2. Write a short message explaining why you'd be great at this role.
3. Include a 60-second voice recording answering: "Tell me about a time you turned an unhappy customer into a happy one."

Applications without a voice recording won't be reviewed.

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