Sales & Customer Support Representative (Inbound & Outbound Calls)

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TYPE OF WORK

Full Time

SALARY

N/A

HOURS PER WEEK

TBD

DATE UPDATED

Sep 6, 2025

JOB OVERVIEW

Ace Chef Apparel is Australia’s leading provider of premium chef and hospitality uniforms. We serve restaurants, hotels, catering companies, and culinary schools nationwide and internationally. We are seeking a reliable and customer-focused Sales & Support Representative to join our growing team.
Handle inbound customer calls: answer product inquiries, provide assistance, and resolve issues professionally.

Make outbound sales calls: follow up on leads, reach out to past customers, and introduce promotions.
Maintain excellent communication and build rapport with customers to drive sales and repeat business.
Process orders and provide after-sales support as needed.
Keep accurate records of calls, sales, and customer interactions.
Work closely with management to achieve sales targets and improve customer satisfaction.

Qualifications:

Proven experience in sales calls, telemarketing, or customer service (inbound & outbound).
Excellent spoken and written English communication skills with a clear, confident phone voice.
Strong persuasive and relationship-building skills.
Ability to handle objections and close sales.
Familiarity with CRM tools or call management software (preferred but not required).
Full-time (40 hours per week) – 9am to 6pm , Saturdays 9am-2pm Melbourne, Australia time preferred.

How to Apply:
Send your resume and a 1–2 minute voice recording introducing yourself to demonstrate your communication skills.
For the Skills Requirement (3 only), I suggest:

Skills Requirement
Customer Service & Support
Sales & Telemarketing
Phone Support

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