Sales Coordinator for the 'Disney' of Short-Stays

We’re looking for a high-ownership operator who takes full responsibility for outcomes, drives conversations forward without being asked, and ensures no lead is ever lost, forgotten, or mishandled, someone with the ambition and appetite to help build the world’s next Disney and grow with it long-term, and use this opportunity to fundamentally change the trajectory of their working career.

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We are a multi-award-winning, market-leading company at the forefront of experiential hospitality, creating spaces that don’t just get booked… they get remembered by transporting guests into entirely different worlds.

Lauded by Forbes as the “Disney of short stays.”

This is not a company you join to “do a job.”
This is a company you join to build something bigger than yourself.

And we are looking for the person who wants to be at the centre of our growth.

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The Role

Leads should never go cold.

- No missed follow-ups
- No forgotten prospects
- No confusion on next steps

Every lead is tracked.
Every lead is moved forward.
Every lead is controlled.

You are the person who ensures the sales pipeline is always alive, active, and progressing.

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What You’ll Actually Do

1. Call and engage both warm and cold leads with confidence, clarity and excitment
2. Book qualified appointments for the sales team (Discovery Calls)
3. Follow up consistently with all leads until a clear outcome is reached
4. Ensure every lead has a defined next step at all times
5. Attend discovery calls to:
- Take structured, high-quality notes
- Capture key details and objections
- Update the CRM in real-time
6. Own and manage the CRM, ensuring it is always clean, accurate, and up to date
7. Track where every prospect is in the pipeline at any given time
8. Act as the control centre of the sales pipeline, nothing slips

Pipeline Control & Execution
9. Ensure all leads move from new ? contacted ? qualified ? booked ? followed up
10. Identify when leads are stalling and take action to move them forward
11. Maintain structured follow-up systems (calls, messages, emails)
12. Ensure no duplicate, missed, or unmanaged leads exist
13. Keep full visibility on:
- Who has been contacted
- Who needs follow-up
- Who is ready to book
- Who has gone cold

Communication & Coordination
14. Communicate clearly with the sales team on lead quality and context
15. Ensure sales team always has the right information before calls
16. Relay key insights from calls back into the business
17. Eliminate confusion between marketing, sales, and operations
18. Maintain fast, clear, and professional communication at all times

Ownership & Performance
19. Take full ownership of lead flow, not just activity
20. Solve problems when leads aren’t converting (don’t just keep dialing)
21. Improve scripts, messaging, and approach over time
22. Identify patterns in objections and feedback
23. Ensure the pipeline becomes stronger and more efficient over time

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What This Role Really Is

You will have fixed hours and structure.

But this is not a “make calls and log off” role.

If leads are sitting untouched, you act.
If follow-ups are overdue, you fix it.
If conversion drops, you investigate why.

This role is designed for someone who understands:

Sales is not about activity. It’s about outcomes.

And:

You build first, then you are rewarded for what you’ve built.

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Non-Negotiables

1. Exceptional English communication skills (spoken and written)
2. Confidence speaking on the phone (clear, professional, persuasive)
3. Extreme ownership mindset
4. High reliability, you do what you say, every time
5. Strong organisational and CRM management skills
6. Willingness to go beyond what is expected when required
7. Pride in being part of a high-performance team

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What This Role Is NOT

1. Not a “just make calls” role
2. Not a passive admin/CRM role
3. Not a “wait for instructions” role

If a lead is sitting still, you own it.

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Compensation

During the initial 6-month probation period, this role will be compensated at:

$1,000 AUD per month + $250 AUD per property onboarded

This period is designed to establish:

1. Your consistency and reliability
2. Your ability to manage and control the pipeline
3. Your impact on booked calls and sales outcomes

At the end of the probation period, your compensation will be restructured into a higher rate based on performance, reliability, and results.

High performers in this role will not remain at entry-level compensation.

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How to Think About This Role

This role is for someone who wants to:

1. Be at the centre of revenue generation
2. Control a key function of the business
3. Build something long-term
4. Grow into a higher-level sales/operator role

The better you perform, the more valuable you become.

And as that happens, your compensation and responsibility grow with it.

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Time Tracking & Standards

This role requires the use of Time Doctor.

This is not about micromanagement.

It exists to ensure:

1. Fairness across the team
2. Visibility of effort
3. Alignment of performance
4. A high standard across everyone
5. A strong understanding of what your salary should look like post probation

What matters is:
You are consistently contributing and moving the pipeline forward.

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MANDATORY APPLICATION REQUIREMENT (READ CAREFULLY)

To apply, you must submit a video answering the questions below via a public Google Drive or Loom link.

Applications without a video will not be considered.

Do not use AI or scripts. We want a raw version of who you are.

In your video, answer:

1. What is your understanding of this role?
2. How would you handle a lead that has gone cold after initial interest?
3. Walk us through how you would manage 50+ active leads at different stages
4. Why do you want to be part of building something like this, especially given the demanding environment?
5. If you were told you were joining the “Disney of short stays,” how would you respond?

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Final Note

Our work ethic is not for everyone.

But for the right person, it becomes something far more than a job.

You become:

1. The person controlling the pipeline
2. The person driving revenue forward
3. The person the sales team relies on
4. The person who is recognised and rewarded for results

And a key part of building something that will become globally iconic.

If that excites you, we want to hear from you.