Sales & Client Success Coordinator

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: TYPE OF WORK

Full Time

: SALARY

$8-$10/hour

: HOURS PER WEEK

40

: DATE UPDATED

Aug 13, 2026

JOB OVERVIEW

Sales & Client Success Coordinator

Full-Time | 40 Hours per Week | Weekdays | Eastern Time

About Soteria

Soteria Pilates & Soteria Education is a growing Pilates studio and instructor-education company based in Orlando, Florida. We help people move better, build strength, and improve their quality of life through exceptional Pilates instruction and professional education.

Position Overview

We are seeking a proactive, organized, and sales-driven professional to help turn prospective clients and students into enrolled members.

This is not a traditional virtual assistant position. Your primary focus will be responding to leads, building relationships, scheduling appointments, consistently following up, and closing sales. You will also provide customer service and administrative support throughout the client and student journey.

Because you will often be someone’s first point of contact with Soteria, excellent communication and a warm, professional approach are essential.

Key Responsibilities

Sales and Lead Management

* Respond quickly to new leads by phone, text, and email
* Follow established sales scripts and processes
* Answer questions and professionally address objections
* Schedule consultations and introductory appointments
* Follow up consistently until prospects enroll or decline
* Maintain accurate lead records and sales activity in our CRM
* Help improve enrollment and lead-conversion results

Client and Student Support

* Answer inbound calls and emails promptly and professionally
* Assist with appointment changes, registrations, and enrollments
* Support Pilates members, teacher-training students, instructors, and business partners
* Assist with student onboarding, course communications, workshops, and certification administration
* Provide basic Kajabi support
* Deliver an exceptional experience in every interaction

Administrative Support

* Manage calendars and appointment scheduling
* Update CRM records and sales pipelines
* Organize documents and complete accurate data entry
* Communicate with the team through Slack
* Provide daily activity and sales reports

Required Experience

Applicants must have experience with:

* GoHighLevel
* CRM management and lead nurturing
* Appointment setting
* Slack
* Google Workspace, including Gmail and Google Calendar

Experience with Mindbody, Kajabi, Canva, Zoom, sales pipelines, Pilates, fitness, wellness, or education companies is a plus.

What We’re Looking For

The ideal candidate:

* Has excellent spoken and written English
* Is confident and professional on the phone
* Enjoys sales, follow-up, and helping people make decisions
* Is friendly, dependable, coachable, and detail-oriented
* Thinks critically and solves problems independently
* Communicates proactively and takes initiative
* Manages multiple priorities without losing organization
* Works effectively with limited supervision
* Is comfortable following systems, scripts, and performance expectations

Schedule

* Full-time: 40 hours per week
* Monday through Friday
* Must be available to work during Eastern Time business hours

SKILL REQUIREMENT

Sales Support Lead Generation GoHighLevel

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Sales & Client Success Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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