Sales Assistant

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TYPE OF WORK

Part Time

SALARY

TBA

HOURS PER WEEK

20

DATE UPDATED

Aug 27, 2026

JOB OVERVIEW

Part-Time Sales Assistant

We are a small but ambitious and fast-growing Australian business specializing in premium saunas and hot tubs. Our mission is to create exceptional wellness experiences for our customers through high-quality products and outstanding service.

As our sales department continues to grow, we are looking for a motivated and confident Part-Time Sales Assistant to join our team.

About the Role

This role is ideal for someone who enjoys speaking with customers, building relationships, and confidently guiding customers through the sales process with professionalism and genuine care.

You will assist with customer inquiries, lead follow-ups, sales support, CRM management, order processing, and after-sales service while working closely with our growing team.

We are particularly looking for someone who:

Is confident and comfortable speaking with customers over the phone
Has Australian sales or customer service experience
Has a clear, natural Australian English accent or is highly comfortable communicating with Australian customers
Is proactive and consistent with follow-ups
Is comfortable using HubSpot CRM
Genuinely enjoys helping customers and providing excellent service

Key Responsibilities

• Respond to customer inquiries via email, phone, and online platforms in a professional and friendly manner
• Follow up with leads and assist customers throughout the sales process
• Process sales orders and maintain accurate customer records
• Provide excellent after-sales support and maintain strong customer relationships
• Manage tasks, pipelines, and customer communications through HubSpot/CRM
• Organize and manage files using Microsoft Office Suite, OneDrive, and Google Drive
• Collaborate closely with the sales team to ensure smooth daily operations and an excellent customer experience

Requirements

- Previous experience in sales, customer service or a similar customer-facing role
- Strong confidence and communication skills when speaking with customers over the phone
- Experience dealing with Australian customers is highly preferred
- Experience using HubSpot CRM
- Strong interpersonal and relationship-building skills
- Excellent organizational skills and attention to detail
- Ability to work independently and manage time effectively
- Proficiency in Microsoft Office Suite, OneDrive, and Google Drive
- Availability to work at least 4 hours initially during Australian Eastern Daylight Time (AEDT) daytime hours

What We Offer
- Part-time working hours
- Supportive and friendly team environment
- Opportunity to grow with a rapidly expanding Australian business
- A role where your contribution genuinely makes an impact
- Long-term growth potential for the right candidate

How to Apply

Please send the following to ----------

* Your CV
* A 1-minute video introduction

In your application, please briefly tell us:

About your Australian sales/customer service experience
Why you believe you would be a great fit for our team

Applications that do not include the required CV and video introduction, or do not meet the key requirements, will not be considered.

We look forward to hearing from you.

SKILL REQUIREMENT
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