Full Time
5.5$/hour
30
Mar 19, 2026
Supply Chain Specialist (Shopify Dropshipping – Clothing)
If you only have Amazon or eBay experience without dropshipping experience, do not apply.
We are a fast-growing eCommerce company operating multiple Shopify stores worldwide in the fashion niche.
We are looking for a reliable and experienced Supply Chain Specialist to help manage order flow, supplier coordination, and delivery performance.
This is not a beginner role. We are looking for someone who already understands how dropshipping operations work and can take ownership of this part of the business.
Role Overview
Your main responsibility is to ensure that every order moves smoothly from supplier to customer without delays or issues.
You will work closely with our supplier and customer service team to maintain efficient operations and take responsibility for supply chain performance.
Responsibilities
Order Fulfillment and Monitoring
* Verify daily that all orders are fulfilled (no missed orders)
* Monitor order statuses inside Shopify
* Ensure orders are shipped within expected timelines
* Identify delays early and take action
Order Tracking and Problem Prevention
* Track orders that are not yet shipped
* Detect supplier or stock issues
* Follow up with suppliers to resolve delays quickly
* Help reduce refunds and chargebacks
Delivery Issue Handling
* Monitor failed deliveries (Failed Attempt, Ready for Pickup, Exception)
* Report issues to Customer Service
* Help resolve delivery problems before escalation
Supplier and Issue Coordination
* Handle order modifications (address, size, color changes)
* Communicate with suppliers via Slack
* Keep issues organized and tracked
Invoice Checking
* Review supplier invoices daily
* Compare with agreed pricing
* Ensure accuracy before payment
Returns and Cost Recovery
* Follow up on returns (Return-to-China process)
* Ensure cost of goods is recovered
* Track cases until resolved
Optimization
* Identify best-selling products
* Support price negotiations with suppliers
Tools
* Shopify
* Parcel Panel
* Google Sheets
* Slack and
Requirements
* Minimum 2 years experience in dropshipping supply chain
* Strong experience with Shopify + Parcel Panel app backend
* Experience working with suppliers or agents
* Strong understanding of order tracking, fulfillment flow, and delivery issues
* Ability to work independently and take ownership
* Highly organized and detail-oriented
* Proactive mindset and problem-solving skills
* Good written English
We are specifically looking for someone who can operate at a high level, take initiative, and act as a key point of responsibility within the team.
Experience in clothing or fashion dropshipping is a strong plus
Job Details
* 30 hours per week
* Long-term position
* $4.5 to $5.5 per hour depending on experience
Important
We are looking for someone who takes ownership, works independently, and is reliable. This role requires someone who can think ahead, solve problems without constant supervision, and maintain high standards.
Applications must be submitted through the following Google Form:
Any application not submitted through the form will not be considered.
We do not accept AI-generated answers. Any application suspected of using AI will be automatically rejected.
How to Apply
Complete the Google Form and answer all questions carefully.
If you read this entire post, the keyword is "kiwi". You will be asked to provide this keyword inside the Google Form.