SHORT-TERM RENTAL (STR) PROPERTY MANAGEMENT VA

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$700

: HOURS PER WEEK

40

: DATE UPDATED

Sep 7, 2026

JOB OVERVIEW

We are looking for a reliable, proactive, and highly organized Short-Term Rental Property Management Virtual Assistant to help manage the day-to-day operations of our STR properties.

This is more than just a guest messaging role. You will help coordinate property turnovers, cleaners, maintenance, vendors, guest communication, and owner support to make sure our properties run smoothly and guests have a great experience.

KEY RESPONSIBILITIES

? Property Management & Turnovers
- Monitor upcoming check-ins and check-outs
- Coordinate property turnovers between guests
- Schedule and coordinate cleaners
- Confirm that properties are cleaned and ready before guest arrival
- Follow up on cleaning issues, missing items, or property concerns
- Track turnover status and make sure nothing falls through the cracks
- Coordinate maintenance and repairs as needed

? Guest Communication
- Respond to guest inquiries and messages promptly and professionally
- Handle check-in/check-out communication and instructions
- Assist guests with questions, issues, and requests during their stay
- Coordinate solutions for guest concerns with cleaners, maintenance, or management
- Escalate urgent or sensitive issues when necessary
- Maintain a warm, helpful, and professional tone with guests

? Maintenance & Vendor Coordination
- Coordinate maintenance requests and repairs
- Communicate with handymen, technicians, cleaners, and other vendors
- Research and source new vendors when needed
- Request pricing/quotes and help compare options
- Schedule vendor visits and follow up until issues are resolved
- Maintain organized vendor/property information

? Owner Support
- Assist with owner requests and property-related concerns
- Provide updates on maintenance, turnovers, and other property issues
- Help coordinate owner-related tasks and requests
- Keep property information and records organized

? Administrative & Operations Support
- Monitor calendars, reservations, and operational tasks
- Keep track of open maintenance and property issues
- Update spreadsheets, systems, and task trackers
- Help create and maintain property SOPs and checklists
- Identify potential problems before they become bigger issues
- Perform other operational tasks related to STR property management

WHO WE'RE LOOKING FOR

We are looking for someone who is:

- Highly organized and detail-oriented
- Proactive and able to work independently
- A strong communicator in written English
- Comfortable communicating with guests, cleaners, maintenance personnel, and vendors
- Good at following up and making sure tasks actually get completed
- Able to multitask and prioritize urgent issues
- Resourceful and comfortable researching solutions independently
- Calm and professional when dealing with guest complaints or unexpected problems
- Tech-savvy and comfortable learning new software and systems
- Available to respond promptly when operational issues arise

EXPERIENCE

- STR/Property Management experience is strongly preferred.
- Experience with platforms such as Airbnb, Vrbo, Hospitable, Hostaway, Turno, or similar STR/property management tools is a major plus.
- Experience coordinating cleaners, maintenance vendors, turnovers, or vacation rental operations is highly valued.
- Experience using Google Workspaces, Notion, Zoom, Messaging platforms such as Slack, Whatsapp, etc.

IMPORTANT

This position requires someone who takes ownership.

We don't want someone who simply waits for instructions. If you see a problem, we want you to investigate it, communicate with the appropriate person, follow up, and help get it resolved.

For example:

A cleaner says they can't make the scheduled turnover.

We expect you to proactively look for another cleaner, confirm availability and pricing, coordinate the replacement, update the appropriate people, and make sure the property is still ready for the next guest.

WORKING HOURS - US hours, exact schedule will be discussed during the interview.

Because STR operations can involve time-sensitive guest and property issues, the successful candidate must be able to respond promptly to urgent matters during scheduled working hours.

TO APPLY

Please send us:
- Your resume or work history
- Short intro video
- A brief description of your STR/property management experience
- The platforms/software you have experience using
- Your preferred hourly rate
- Your availability and preferred working hours

Please answer this question:
- A guest checks out at 11 AM and the next guest checks in at 3 PM. At 12 PM, the cleaner tells you they cannot make it to the property. What would you do?

SKILL REQUIREMENT

Property Management Operation Management Team Collaboration

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0012
Controller Execution Time ( Jobseekers / Job )	0.0462
Total Execution Time	0.0485

GET DATA

No GET data exists

MEMORY USAGE

1,509,264 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/SHORT-TERM-RENTAL-STR-PROPERTY-MANAGEMENT-VA-1725453

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0187 seconds) (Hide)

0.0006	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0101	SELECT * FROM `employer_jobs` WHERE `job_id` = 1725453 LIMIT 1
0.0008	SELECT * FROM `employers` WHERE `employer_id` = 972873 LIMIT 1
0.0014	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1725453 AND `misc`.`id` IS NULL
0.0008	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-09-21',ej.date_added) duration_days, DATEDIFF('2026-09-21',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-09-21',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1725453'
0.0005	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1725453
0.0011	`UPDATE employer_jobs SET hit_counts = '*Sep-07-2026=645Sep-08-2026=251Sep-09-2026=113Sep-10-2026=62Sep-11-2026=39Sep-12-2026=24Sep-13-2026=19Sep-14-2026=37Sep-15-2026=33Sep-16-2026=22Sep-17-2026=27Sep-18-2026=19Sep-19-2026=15*Sep-21-2026=1' WHERE job_id= '1725453'`
0.0006	`UPDATE employer_jobs SET monthly_hits = '***Sep-2026=1306' WHERE job_id= '1725453'`
0.0010	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1725453' AND status LIKE 'sent%' ORDER BY id DESC`
0.0006	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1725453
0.0003	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '972873' AND `date_added` >= '2022-06-08'
0.0004	`select * from teasers`
0.0005	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1790007205
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/SHORT-TERM-RENTAL-STR-PROPERTY-MANAGEMENT-VA-1725453
csrf-token	e95a2b0a1182d7876f221e5349fc2cf7

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.179
HTTP_DNT

SHORT-TERM RENTAL (STR) PROPERTY MANAGEMENT VA

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?