SENIOR CUSTOMER SUCCESS MANAGER (REMOTE) — TEXAS APARTMENT FINDS

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: TYPE OF WORK

Full Time

: SALARY

$3–$6/hr USD Base + Up to $2,000/month

: HOURS PER WEEK

TBD

: DATE UPDATED

Mar 26, 2026

JOB OVERVIEW

WE DON'T HIRE EMPLOYEES. WE HIRE CLOSERS.

SENIOR CUSTOMER SUCCESS MANAGER (REMOTE) — TEXAS APARTMENT FINDS
???? Open Worldwide | ???? Part-Time to Full-Time | ???? $3–$6/hr USD Base + Up to $2,000/month in Performance Bonuses

IF THIS IS YOU — KEEP READING:
• You check your pipeline before you check anything else
• A cold lead feels personal to you
• You follow up one more time when everyone else has given up
• You do not wait to be told what to do next — you already know
• You are obsessed with closing and you have the receipts to prove it

IF THIS IS NOT YOU — PLEASE DO NOT APPLY:
• You need step by step instructions to function
• You confuse completing tasks with making progress
• You are comfortable with leads going cold
• You are looking for a quiet, low pressure role
• You copy and paste scripts without reading them first

---

ABOUT TEXAS APARTMENT FINDS
We are a fast-growing apartment locating company based in Austin, Texas. We help clients find their perfect apartment for free — the apartments pay us a referral commission every time a client signs a lease. We are on an aggressive path to $50,000 per month in closed leases and we need a closer who is hungry enough to help us get there.

This is a performance culture. Your base pay is just the floor. The real money is in the bonuses. The more leases we close the more you earn. There is no ceiling for the right person.

---

THE ROLE
You are not a customer service rep. You are not an admin. You are a pipeline owner and a closer.

Your one job is to move every single lead from inquiry to signed lease. You will own the pipeline inside GoHighLevel, build curated property lists, book tours, follow up relentlessly, overcome every objection, and push clients across the finish line. You treat every lead like a deal on the table because that is exactly what it is.

Our business runs on closed leases. Closed leases run on you.

---

WHAT YOU WILL DO EVERY SINGLE SHIFT
• Open your pipeline first — identify every lead that needs action and take it immediately
• Send curated property lists to clients based on their budget, timeline, and preferences
• Follow up with every lead from Facebook Marketplace and social media with urgency
• Book tours and confirm appointments
• Follow up after every tour — overcome objections, answer questions, push to apply
• Chase every application to approved status and every approval to lease signed
• Post 5 Facebook Marketplace listings per shift to drive inbound leads
• Keep your pipeline clean, tagged, and up to date in GHL at all times
• Submit a detailed end of shift report daily— pipeline updates, leads moved, leases closed
• Occasionally jump on a call when a client needs a human touch

---

WHAT WINNING LOOKS LIKE
• 5 closed leases per month minimum — scaling to 25+ as we grow
• Zero leads fall through the cracks on your watch
• Every lead is responded to within the same shift
• Your pipeline tells a story of urgency and ---------- ntum — not stagnation
• Clients feel taken care of, pushed forward, and confident in their decision
• You are the reason we hit $50,000 per month

---

WHAT WE NEED FROM YOU

Non Negotiable:
• GoHighLevel (GHL) experience OR strong CRM experience in Salesforce, HubSpot, Zoho, Pipedrive, or similar — you must be able to learn GHL fast
• Proven sales, closing, or pipeline management experience — tell us what you closed and how
• Pipeline obsessed mindset — you think in stages, follow up cadence, and conversion rates
• Strong written English — your client communication must be sharp, warm, and professional
• Self directed — you assess, d ---------- , and act without waiting for permission
• Detail oriented — you read everything. You miss nothing.

Strong Green Flags:
• MLS, property management, or real estate platform experience
• Apartment leasing, property management, or real estate sales background
• Experience leading or coaching a sales team
• BPO sales or outbound sales experience
• You have hit or exceeded a quota before and you can prove it

---

SCHEDULE
10AM – 2PM CST or 2PM – 5PM CST Monday through Friday
Part-time to start with a clear path to full-time as volume grows

---

COMPENSATION
• Base: $3–$6/hr USD based on experience
• Performance bonuses: up to $2,000/month based on closed leases and tea ---------- trics
• The more leases we close the more you earn — no ceiling
• Our target is $50,000/month in closed leases — be the reason we get there

---

GROWTH
We promote from within. Closers become Senior CSMs. Senior CSMs build teams under them. If you grow this business you grow with it. Leadership is not a maybe here — it is the expectation for the right person.

---

OUR CULTURE
Less than 7?ceptance rate. High standards. Direct feedback. Radical transparency. We care about our people deeply but we do not apologize for expecting excellence. If you rise to the occasion there is unlimited opportunity here. If you coast there is no place for you here.

We do not micromanage. We do not hand hold. We set the standard and we expect you to meet it.

---

HOW TO APPLY
Incomplete applications will not be reviewed. Send us:

1. Your resume or portfolio
2. A specific example of a pipeline or sales process you owned — what was your role, what did you close, and how did you do it
3. Your CRM experience — tools used and proficiency level
4. Your GHL experience level — none, beginner, intermediate, or advanced
5. Any real estate, MLS, or property management experience
6. Your availability in CST hours and your current timezone
7. Answer this question in three sentences or less: A lead toured an apartment four days ago and has not responded to any follow up. What do you do?

The answer to question 7 tells us everything.

We move fast. Success loves speed — apply now.

SKILL REQUIREMENT

Outbound Sales Real Estate Marketing Sales

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SENIOR CUSTOMER SUCCESS MANAGER (REMOTE) — TEXAS APARTMENT FINDS

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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