Full Time
N/A
40
Jan 28, 2026
Roofing Insurance Supplement Claim Specialist
Restoration & Roofing Company | Growth Opportunity
About Us
We’re a fast-growing roofing and restoration company specializing in insurance claims. Our volume is increasing, and we’re looking for a proven Insurance Supplement Specialist who knows how to get supplements written, justified, submitted, and PAID.
If you live in Xactimate, understand carrier games, and know how to push files across the finish line — this role is for you.
Position Summary
The Roofing Insurance Supplement Claim Specialist is responsible for reviewing estimates, identifying missed line items, writing accurate supplements in Xactimate, and negotiating approvals with insurance carriers. Your success is measured by approved dollars, turnaround time, and claim win rate.
Key Responsibilities
Review insurance estimates for roofing & exterior claims
Identify missed scope, code upgrades, and pricing discrepancies
Write detailed supplements in Xactimate (required)
Submit supplements with proper documentation (photos, code references, invoices)
Communicate directly with adjusters and desk reviewers
Follow up consistently until supplements are approved and paid
Maintain accurate claim notes and documentation in CRM
Work closely with production and management to close files cleanly
Required Experience & Skills
This is NOT an entry-level role.
2+ years writing insurance supplements (roofing/restoration)
Strong Xactimate proficiency (mandatory)
Proven track record of getting supplements approved
Deep understanding of roofing systems, code upgrades, and O&P
Knowledge of carrier guidelines and supplement negotiation tactics
Highly organized, detail-oriented, and persistent
Ability to manage multiple claims without dropping the ball
Preferred (Nice to Have)
Experience with JobNimbus, AccuLynx, or similar CRM
Familiarity with CT / Northeast carrier trends (if applicable)
Prior adjuster or restoration estimator background
Compensation & Perks
(Customize as needed)
Competitive base pay or per-claim / performance-based structure
Bonus opportunities tied to approved supplement volume
Steady claim volume — no feast or famine
Long-term growth with a company scaling fast
Remote or hybrid options available (experience dependent)
How Success Is Measured
Supplement approval rate
Average supplement dollars per claim
Speed from submission to approval
File cleanliness and documentation quality
How to Apply
Applicants must have real supplement experience.
Please include:
Years of supplement experience
Xactimate experience level
Average monthly supplement approvals (if known)