Returns & Chargebacks Specialist (UK Fashion E-commerce)

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: TYPE OF WORK

Full Time

: SALARY

1200

: HOURS PER WEEK

70

: DATE UPDATED

Mar 29, 2026

JOB OVERVIEW

We’re an established Shopify fashion store serving the UK market. We need an experienced specialist to handle returns/refunds, delivery issues, and chargebacks/disputes. This is not entry-level—UK experience is required.

Role
Returns/exchanges/refunds, escalations (delays/lost/damaged), chargeback support (evidence + documentation) via email/helpdesk + Shopify.

Requirements
Proven UK e-commerce experience, strong written English, confident problem-solver. Shopify/helpdesk experience is a plus.

To apply (mandatory)
Complete our question sheet and include:

UK-only recent experience (required)
List 2–3 UK fashion e-commerce stores you supported recently:

* Website link + store name
* Approx. UK orders/day (range ok)
* Your scope (returns/refunds/chargebacks + channels)

Tools used (Shopify/helpdesk/tracking) + tickets/day
No question sheet = not considered.

SKILL REQUIREMENT

Chargeback Analysis

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Returns & Chargebacks Specialist (UK Fashion E-commerce)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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