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TYPE OF WORK
Any
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SALARY
$800-$1,200/month
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HOURS PER WEEK
TBD
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DATE UPDATED
Sep 17, 2026
We are a US based restoration company (CRDN), in partnership with Kona Cleaners, looking for an experienced, all-rounder Restoration Claims and Bookkeeping Specialist who can process claims accurately and keep our books clean.
This role requires hands on experience with restoration and insurance claims processing, fire damage, water damage, and contents/textile restoration. You'll work directly with claim documentation, item coding, and carrier communication, plus payroll and QuickBooks bookkeeping support. You'll be trained on RestorNet, CRDN's own proprietary claims and invoicing system, similar to Xactimate, so prior CRDN or Xactimate experience is a strong plus but not required. ADP payroll experience is also a plus.
This is not an entry level, single-skill role. We need a true all-rounder: someone equally comfortable with claims processing, bookkeeping, payroll, and general admin support, not someone who only does one thing well. Just as important as the skills, we're looking for someone with real energy: positive, hardworking, coachable, and bubbly. You're not joining a company, you're joining a work family across multiple businesses, and your growth here is tied directly to your commitment, communication, and long term relationship with the team.
Company:
CRDN, a national restoration, fire damage, water damage, and contents/textile restoration franchise network, in partnership with Kona Cleaners, a family owned dry cleaning company with 17+ locations
Schedule: Full Time, PST Business Hours (9:00 AM to 5:00 PM)
Position Type: Long term, with room to grow
Reports To: Bobby and Rina, owners
About the Role:
You'll process restoration claims through RestorNet, handling item coding and documentation for carrier submission. You'll also run payroll (ADP a plus), manage QuickBooks bookkeeping across multiple business locations, and provide general administrative support. This role also involves direct, professional communication with insurance adjusters and Kona Cleaners clients, so proficient spoken and written English is essential.
You'll be trusted with sensitive financial and business information across two established companies, so discretion, accuracy, and honesty matter as much as technical skill. When something is unclear or a number doesn't add up, we want you to flag it and ask rather than guess.
Key Responsibilities:
- Enter and manage restoration claims through RestorNet (full training provided), similar to Xactimate
- Prepare contents/textile claim documentation and item coding for carrier submission
- Communicate directly with insurance adjusters and Kona Cleaners clients, professionally and clearly
- Run payroll accurately and on schedule (ADP experience a plus)
- Manage QuickBooks bookkeeping (AP/AR, invoicing, reconciliations) across multiple locations
- Flag discrepancies, missing documentation, or anything unclear rather than guessing
- Provide general administrative support across CRDN and Kona Cleaners
Required Experience:
- Experience in restoration/insurance claims processing, billing, or bookkeeping support
- Payroll processing experience
- Proficiency in QuickBooks
- Proficient English, spoken and written
- Comfort managing financial records across multiple locations
Preferred (a plus, not required):
- Xactimate experience
- ADP payroll experience
- RestorNet experience (rare - this is CRDN's own proprietary software; we train the right person)
What We Are Looking For:
- A true all-rounder - claims, bookkeeping, payroll, and admin, not just one skill
- Genuinely positive, upbeat, bubbly energy; hardworking and coachable
- Detail oriented and organized, especially with payroll accuracy
- Trustworthy with confidential financial information
- Reliable, consistent, and looking for a long term relationship, not a short term gig
Application Instructions (REQUIRED TO BE CONSIDERED):
To be considered, you MUST submit all of the following, with the subject line "RestorNet CRDN":
1. Updated resume + 4-6 sentence summary of your claims, billing, bookkeeping, or payroll experience
2. List of all software used (QuickBooks, Xactimate, ADP, RestorNet, Excel, etc.)
3. Years of experience working with US based clients
4. Portfolio of work, if available. This is a strong plus and helps you stand out, so if you have samples to share, please include them.
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