Resource Specialist

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: TYPE OF WORK

Full Time

: SALARY

TBA

: HOURS PER WEEK

40

: DATE UPDATED

Mar 19, 2026

JOB OVERVIEW

Role Summary
The Resource Specialist serves as the primary bridge between a client’s clinical rehabilitation plan and the practical, real-world resources they need to succeed. Reporting directly to the Rehabilitation Coordinator, this role focuses on high-touch client interaction to identify social, financial, and logistical gaps and proactively sourcing solutions to fill them.

Core Responsibilities
- Direct Client Needs Assessment: Lead intensive one-on-one consultations with clients to identify specific barriers to recovery (e.g., housing instability, lack of transportation, food insecurity, or financial strain).
- Resource Mapping & Vetting: Build and maintain a comprehensive directory of community partners, NGOs, government programs, and private charities that can provide immediate assistance.
- Case Support for the RC: Act as the "boots on the ground" for the Rehab Coordinator by managing the non-clinical logistics of a client’s recovery plan.
- Application Assistance: Guide clients through the technical process of applying for social security, disability benefits, healthcare subsidies, or vocational training grants.
- Advocacy & Liaison: Contact external agencies on behalf of the client to expedite services and ensure they are receiving the full scope of available support.
- Goal Tracking: Regularly interview clients to monitor the effectiveness of provided resources and pivot strategies if a particular resource is no longer a fit.

Required Skills & Qualifications
- Communication: Exceptional active listening and interviewing skills; ability to explain complex social service systems to clients clearly.
- Empathy & Professionalism: Ability to build rapport with diverse populations while maintaining clear professional boundaries.
- Organization: Strong multitasking skills to manage a high volume of client requests and resource tracking.
- Problem-Solving: Proactive approach to finding creative solutions for clients with limited access to traditional support systems.

SKILL REQUIREMENT

Communication Problem Solving Resourcefulness

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Resource Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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