Rental Lead Management & Scheduling

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TYPE OF WORK

Full Time

SALARY

6/hr

HOURS PER WEEK

40

DATE UPDATED

Jan 22, 2026

JOB OVERVIEW

We are seeking a reliable and detail-oriented Virtual Assistant to manage incoming rental leads from ---------- and Facebook, communicate with prospective tenants, coordinate property showings, and maintain an organized calendar. This role is critical to ensuring fast response times, smooth scheduling, and clear daily reporting.

Key Responsibilities

Lead Management & Communication
- Monitor and respond promptly to rental inquiries from ---------- and Facebook Marketplace/Messenger
- Professionally communicate with prospective tenants via chat, text, or email
- Pre-screen leads based on provided criteria (move-in date, income, pets, etc.)
- Answer basic property questions using provided scripts and information

Scheduling & Calendar Management
- Schedule property showings with qualified prospects
- Maintain and update my calendar accurately
- Avoid double-bookings and confirm appointments with prospects

Tenant Communication
- Notify current tenants in advance about scheduled showings
- Communicate showing times clearly and professionally
- Follow up if tenants have questions or concerns

Reporting & Organization
- Provide end-of-day reports summarizing:
- Number of new leads received
- Leads contacted and responses
- Showings scheduled/completed
- Any issues, no-shows, or follow-ups needed
- Keep lead information organized and up to date

Tools & Platforms Used
- Zillow Rental Manager
- Facebook (Marketplace & Messenger)
- Google Calendar (or similar calendar system)
- Google Sheets / CRM (training provided if needed)

Required Skills & Qualifications
- Excellent written English and professional communication skills
- Strong organizational and time-management abilities
- Experience with real estate or rental lead management preferred
- Familiarity with ---------- and Facebook leads A MUST
- Reliable internet connection and availability during agreed-upon hours A MUST
- Performance Expectations
- Fast response time to new leads
- Accurate scheduling with minimal errors
- Clear, concise daily reporting
- Professional and respectful communication with prospects and tenants

Work Schedule
- Full Time (40+ hours)
- Eastern Time Hours (8am-5pm)
- Availability during business hours and evenings as needed for lead responses a plus

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