Rental Car Reservations & Sales Specialist

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: TYPE OF WORK

Part Time

: SALARY

$3usd/hr

: HOURS PER WEEK

TBD

: DATE UPDATED

Oct 9, 2026

JOB OVERVIEW

Rental Car Reservations & Sales Specialist

**MUST HAVE STRONG ENGLISH COMMUNICATION SKILLS, SALES EXPERIENCE & VEHICLE KNOWLEDGE**

We are seeking a confident, motivated, and results-driven **Reservations & Sales Specialist** to join our growing U.S.-based rental car company.

This position is focused on **answering inbound calls, converting inquiries into bookings, following up with potential customers, and delivering excellent customer service.**

We are not looking for someone who simply reads scripts or answers basic questions. We need someone who can lead conversations, understand customer needs, confidently explain rental options, and close reservations.

Key Responsibilities

Inbound Calls & Reservations
- Answer incoming calls professionally and confidently.
- Identify why customers are calling before offering solutions.
- Convert rental inquiries and price shoppers into confirmed bookings.
- Explain vehicle options, pricing, deposits, protection products, and rental policies.
- Assist customers with reservations, extensions, and booking questions.

Sales & Lead Follow-Up
- Follow up with potential customers through phone calls, SMS, and email.
- Handle pricing objections and customer hesitation professionally.
- Recommend suitable rental options based on customer needs.
- Encourage customers to complete their reservations.
- Meet individual booking and sales performance goals.

Customer Service
- Provide excellent customer support over phone, text, email, and chat.
- Answer questions clearly and accurately.
- Resolve basic customer concerns and escalate issues when needed.
- Maintain accurate customer notes and communication records.

Requirements
- **Previous phone sales, reservations, or call center experience REQUIRED.**
- **Excellent spoken English with clear pronunciation and strong listening skills.**
- **Basic to strong knowledge of cars, vehicle types, and the U.S. automotive market REQUIRED.**
- Ability to confidently close sales without being pushy.
- Strong understanding of customer needs and problem-solving.
- Comfortable handling objections and difficult conversations.
- Experience using CRM systems or reservation software.
- Reliable internet, quality headset, and quiet work environment.
- Ability to work during U.S. Eastern Time business hours.

Preferred Experience
- Car rental, automotive, travel reservations, or hospitality sales.
- Inbound phone sales and appointment setting.
- U.S.-based customer service experience.
- Experience with booking software or GoHighLevel.

Performance Expectations
Success in this position will be measured by:

- Number of confirmed reservations
- Booking conversion rate
- Quality of customer conversations
- Lead follow-up performance
- Customer satisfaction
- Accuracy of reservation information

**Quality matters just as much as bookings. We value honest communication, professionalism, and customer satisfaction.**

Pay & Schedule
- **Starting Pay:** $3 USD/hour
- **Performance Incentives:** Opportunity to earn booking-based bonuses
- **Position:** Remote Independent Contractor
- **Schedule:** U.S. Eastern Time, including some weekends as needed
- **Growth:** Opportunities to advance as our company expands

How to Apply

Email ---------- with the following:

1. Full name
2. Updated resume
3. A video introduction (60 seconds or less) explaining your phone sales experience and why you're a good fit
4. A short voice recording answering this question:

"A customer calls asking how much it costs to rent a car for one week. How would you handle the conversation and encourage them to book?"

**INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.**

We are looking for someone who can communicate confidently, build trust, and turn conversations into reservations.

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Rental Car Reservations & Sales Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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