Remote Sales Service Executive (Online Lead Specialist)

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: TYPE OF WORK

Full Time

: SALARY

550-650

: HOURS PER WEEK

40

: DATE UPDATED

Apr 8, 2026

JOB OVERVIEW

We are a fast-growing aesthetic clinic group based in Singapore, focused on delivering high-quality, doctor-led treatments. As we expand, we are building a dedicated online sales team to handle patient enquiries and convert them into clinic visits.

Role Overview
We are looking for a sales-driven, customer-focused individual to manage incoming WhatsApp/Social Media/other online enquiries and convert them into consultation bookings. You will be using our centralised CRM system to handle all incoming leads, and training will be provided.

Your main goal is to engage, follow up, and convert leads into paying patients. If you enjoy chatting with customers, closing sales, and being rewarded for performance, this role is for you.

Key Responsibilities
1. Lead Engagement
- Respond to Whatsapp and other online enquiries promptly (within 5–15 minutes)
- Understand customer concerns and recommend suitable solutions
2. Sales Conversion
- Guide potential patients toward booking a consultation
- Handle objections (pricing, concerns, hesitation) confidently
- Follow structured sales scripts and frameworks
3. Follow-Up & Nurturing
- Proactively follow up with leads (Day 1, Day 3, Day 7, Day 14, etc.)
- Maintain consistent communication until conversion or closure
4. Appointment Booking
- Offer and secure consultation slots
- Coordinate with clinic schedules
5. Lead Tracking
- Update lead status in CRM or tracking sheets
- Ensure proper tagging and documentation

What We’re Looking For
Must-Have
- Strong communication skills (clear, friendly, persuasive)
- Sales-driven mindset (comfortable closing conversations)
- Fast typing and ability to handle multiple chats
- Responsible, disciplined, and able to work remotely

Good to Have
- Experience in sales, customer service, or aesthetics industry
- Experience handling WhatsApp / online enquiries
- Familiarity with beauty or aesthetic treatments

Key Traits for Success
- Proactive (you follow up, not wait)
- Persuasive but not pushy
- Organised and detail-oriented
- Comfortable working with targets and KPIs

Compensation & Benefits:
- Competitive base salary of 550USD - 650USD
- Performance-based incentives of 10 USD per lead that attend clinic session

Remote working flexibility
- Training and structured scripts provided

Performance Expectations
You will be measured on:
- Response time
- Booking conversion rate
- Show-up rate
- Revenue generated from leads

Why Join Us?
- Be part of a growing aesthetic clinic group
- Clear system and training provided
- High earning potential with incentives
- Opportunity to grow into senior sales or team lead roles

How to Apply
Please submit your resume along with a short message explaining why you are suitable for this role.

Note:
Only shortlisted candidates will be contacted. Candidates with strong sales ability will be prioritised.

SKILL REQUIREMENT

Communication Organization Sales

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Remote Sales Service Executive (Online Lead Specialist)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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