Remote Sales Operations Assistant Manager

Remote Sales Operations Assistant Manager
Location: Remote
Employment Type: Full-time
Schedule: US business hours (Mountain Standard Time)
Compensation: $5-$10 USD based on experience
About the Role
We are looking for a highly organized, detail-oriented Sales Operations Assistant Manager to support our U.S.-based sales team.
This role is focused on maintaining accurate records, monitoring sales processes, organizing internal training information, and helping ensure that our team consistently follows established procedures.
You will work directly with the Sales Manager and use several business platforms to review activity, identify missing information, document issues, and communicate concerns.
The ideal candidate is dependable, comfortable learning new software, strong in written and spoken English, and able to handle recurring responsibilities with accuracy and consistency.
This is an excellent opportunity for someone with administrative, sales support, or operations experience who wants to grow with a U.S. business.
Key Responsibilities
1. Meeting Notes and Training Documentation
Take detailed notes from recorded daily sales meeting
Organize and categorize meeting notes by topic, process, and training subject.
Maintain a searchable, organized library of information for future employee training.
Document important decisions, recurring issues, action items, and process updates.
Help turn meeting discussions into organized reference materials.
2. Sales Tracker Monitoring
Review our AI-created sales tracking platform regularly.
Check that technicians are updating the tracker accurately and consistently.
Identify missing information, incomplete entries, and discrepancies.
Document issues and notify the Sales Manager when corrections or follow-up are needed.
3. ServiceTitan Documentation and Price Book Support
Review job records in ServiceTitan to verify that required job notes, photos, and other documentation are present.
Identify incomplete or inconsistent records and report issues.
Help implement and maintain price book changes as directed by the Sales Manager.
Follow established procedures when reviewing records and making approved updates.
Maintain attention to detail when handling operational information.
4. GroupMe Lead Handoff Monitoring
Monitor GroupMe communications related to sales leads and lead transfers.
Check that leads are communicated to the appropriate team members.
Identify missed handoffs, unclear communication, or delayed responses.
Bring unresolved issues to the Sales Manager's attention.
5. Divvy Spending Oversight
Review Divvy activity for compliance with established company spending policies.
Identify transactions that may have missing documentation or require additional review.
Flag unusual activity, potential policy violations, and other discrepancies.
Provide clear summaries of concerns to the Sales Manager.
6. Reporting and Communication
Keep the Sales Manager informed of issues that require attention.
Maintain organized records of identified discrepancies and outstanding concerns.
Communicate clearly and professionally with team members.
Help ensure that important details and follow-up items do not fall through the cracks.
Qualifications
Previous experience in administration, sales support, operations, or virtual assistance.
Strong written and spoken English.
Excellent attention to detail and organizational skills.
Comfortable working with spreadsheets, digital records, and multiple software platforms.
Ability to learn new systems and follow established processes.
Strong written communication and documentation skills.
Reliable internet connection and a suitable remote-work environment.
Ability to work consistently during agreed-upon U.S. business hours.
Professional handling of confidential company information.
Preferred Qualifications
Experience with ServiceTitan or similar CRM and field-service management platforms.
Experience supporting HVAC, plumbing, electrical, or other home-services businesses.
Familiarity with expense management, sales tracking, and internal team communication tools.
Experience creating training documents or organizing internal knowledge libraries.
Prior ServiceTitan experience is preferred but not required for the right candidate.
What Success Looks Like
Meeting notes are organized, accurate, and easy to find.
Training information is preserved and categorized for future use.
Sales tracker entries are regularly reviewed, with discrepancies identified and reported.
ServiceTitan records are checked for completeness and price book updates are handled according to instructions.
Lead handoffs are monitored and potential communication gaps are flagged.
Divvy activity is reviewed consistently, and questionable transactions are escalated.
The Sales Manager has a clear view of outstanding issues without needing to personally check every detail.
Compensation and Growth
The expected starting range is 700–1,000 USD per month, depending on experience and qualifications.
We are looking for someone interested in a long-term working relationship who can become a trusted part of our sales operations. Additional responsibilities and opportunities for growth may become available as the business develops.
How to Apply
Please submit the following:
Your resume and a video introduction about yourself.
A summary of your administrative, sales support, or operations experience.
Details of any experience with ServiceTitan, CRM platforms, spreadsheets, or expense management tools.
Your availability and experience working U.S. business hours.
An example of how you organize information, catch errors, or follow up on an incomplete task.
Your internet speed
This is a performance-based role for someone confident in management skills and leadership organization and serious about long-term work.
If you are disciplined, coachable, and strong in English communication, apply.