Remote Sales Development Rep

Full-Time Remote Sales Rep
Job Description:
Evolving Document of Agreed Upon Expectations

Full time outbound SDR who finds their own leads, does 100+ outbound touches / day, and closes first orders via our order form, escalating larger accounts to manager and after 90 days of ramp, consistently opens 8–12+ new accounts per month.
Requirements
C1+ English, comfortable on the phone with US business owners.
Stable high?speed internet, headset, quiet workspace.
Prior outbound calling / sales experience.
Comfortable working US CST hours
Expectations
Time Zone: USA CST
You’ll work 8–9 hours/day within the 8am–8pm CST window, 5–6 days/week (50 hrs total).

We measure based on inputs, results, and behaviors. Key Performance Indicators (KPIs) that you need to hit are outlined below.

Ramp Up Period:
30 Day Expectations – 2-4 new accounts per month
60 Day – 4-6 new accounts per month
90 Days – you should be closing 8-12+ new accounts monthly consistently
Activity Metrics (Inputs)
Hours: Minimum 50 working hours per week.
Primary Actions: 100+ primary actions per day (calls, texts, emails to decision makers at smoke shops).
Mix: At least 40% of actions = new outreach (not just follow?ups).
200 New Leads added to Pipeline Weekly. New leads = new smoke shops added to CRM with owner contact info. (If a shop has more than one location, it is counted as one account)
Logging in CRM: Every action is logged in the tracker (no log = didn’t happen), including time, type, and outcome.
Primary actions = any meaningful outbound touch that can move a deal forward.
Consequences: This is the scorecard. If you hit these numbers and live these behaviors, we’re good. If not, we’ll have one correction conversation. If it still doesn’t change, I’ll let you go. That’s not personal; that’s the agreement.
Results Metrics (Outputs)
Weekly
Inputs: 600 Primary Actions
Pipeline:
80–100 smoke shops reached (who at least know your name/company name).
40–60 engaged shops (they replied, took a call, or requested info).
15–20 in “hot” status (clear intent to order / waiting on something small).
New Accounts:
1–2 new accounts closed
Clear path to 2-4+ new accounts in next 2-4 weeks from the existing pipeline.
Behavior Standards
Communicate
Reply to your manager within 20min on all work messages.
Be on time for all scheduled check?ins / roleplays.
If you’re going to miss a metric or a day, you tell me before, not after.
Be Accountable
Accurately log all leads and actions same day.
Own mistakes and bring problems with a proposed solution.
Falsifying activity or results is immediate termination.
Be Coachable
Attend weekly check-ins, roleplay, or training.
Implement feedback on scripts and process quickly.
Protect the Brand
Be respectful and professional with every shop.
Follow all compliance / legal guidelines for outreach.

Consequences: One major breach of trust (lying about activity, disrespecting customers, ghosting) is grounds for immediate termination.

Weekly Reports:
Link is on CRM - Filled out by 5 PM CST every Sunday.

Note: These are the rules of the game. If you hit the actions and live the behaviors, I’ll back you and invest in you. If you don’t, we agreed up front that I’ll end the role quickly.


Compensation
Base salary: $400 USD per month.
Commission: 10% of the first sale of any New Account you close in a given month (excluding shipping and other pass-through operational costs).
Base salary is contingent on meeting activity requirements. If you consistently miss activity targets, we will end the role.
Commissions are paid on all qualifying New Accounts you close while employed.
New Account = a business that has never ordered from us before (new legal entity).

Next Steps – Application
Step 1 – Written Task (REQUIRED)

Please answer ALL of the questions below in writing and paste your answers into your application:

Confirm Requirements
Are you able to work US CST hours (night shift in your country)?
Do you have C1 or better English and prior outbound calling experience?
What city/country are you in and what is your internet speed (upload/download)?

Cold Outreach Sample (5–8 sentences)
Imagine you are calling a smoke shop owner for the first time. Write what you would say from “Hello” until you ask them to place a small first test order.
Include:
A quick intro (who you are, company name)
Why you’re calling
One clear benefit for ordering from us
A simple call?to?action (next step)

Past Volume & Results
Briefly describe your most recent outbound role:
What was your daily target for calls / messages?
What was your best month (results you achieved)?

Handling the Hard Days (3–5 sentences)
On days you don’t feel like making calls but still must hit 100+ actions, what do you do to push through and hit your numbers?

Step 2 – Voice Test (2–3 minutes total)

Please record a 2–3 minute audio or video (Loom, Vocaroo, unlisted YouTube, etc.) and send the link in your reply. One take is fine. Use English only.

Part 1 (about 60 seconds): Introduce Yourself

Your name, location, and past outbound sales experience.
The most dials / messages you’ve done in a single day.
Why you want a high?volume cold calling role working US CST hours.

Part 2 (about 60–90 seconds): Mock Call

Pretend you’re calling “Joe’s Smoke Shop” for the first time.
Do a real opening like it’s a live call (no reading monotone).
Goal: get Joe interested in placing a small test order or speaking to your manager.
Handle this objection once: “We already have a distributor.”
Record in a quiet place with a stable connection so I can clearly hear your voice, pace, and energy.